Emma was quick to resolve maintenance issue with window sealant coming away due to walls settling.

After I reported to the maintenance department that the hot water to my apartment had gone out, Emma was very quick to get a contractor notified and out to repair the issue. She kept me updated on every step of the way and was incredibly polite and helpful in resolving the issue. Having your hot water go out is never a great experience, but Emma and the contractors were able to resolve the issue quickly with no problems.

We had some maintenance issues when moving into the place and reported them online. Emma, their maintenance executive, promptly replied and arranged for them to come be sorted. She was friendly, accommodating and swift in her service. Overall, we’re very pleased with how everything was handled.

Believe or not some companies are trustworthy. Email them, and come and fix it. Thank you .

Early this year and after some time Seven Capital arranged for the leaks to the glass frontage of the building to be resealed, this affected many owners apartments in the building as well I mine and where leaks were clearly evident. At the same time they also transferred the newly converted building warranty to an insurance company - Checkmate and this has created a CATCH 22 situation. To explain - part of the solution to rectify the window leaks was to also repair the interior window frames paint work damage that the water ingress had caused. After trying to get Seven Capital to undertake the work they had previously agreed too and after getting no response to emails I tried the insurance company that Seven Captial had moved their liability to only to be told - "Thank you for your email. We note your comments however your claim has been made within party 2 of the policy which is within the developers liability period therefore they would be liable for the repairs not Checkmate. Just to clarify your claim is against the developer not Checkmate. Within part 2 of the policy we act as a resolution service between the developer and the claimant however we can only assist and force the developer to rectify defects that are covered under the policy. If the repairs to the windows have been completed and the only outstanding issue is the resulting water damage then this is not an issue we would be able to assist with under the policy because as advised previously the policy specifically excludes claims for consequential loss. We will however contact the developer and request that they contact you as soon as possible and arrange a date to rectify the resulting water damage. Regards XxxxxxxX Checkmate Claims Team" YET ANOTHER INSTANCE OF SEVEN CAPITAL NOT CARING ABOUT AFTER-SALES AND THE IMPACT OF POOR WORKMANSHIP HAS ON PROPERTY THAT THEY CONVERTED ON THE CHEAP!

This is a warning to prospective buyers .. do not get sucked in by Seven Capital’s flashy marketing material which is what I did and I am now paying the price! Firstly, the development was a year late in being completed which would have been acceptable if Seven Capital would have delivered a luxury development as promised in their marketing material. But instead we got the cheapest appliances possible and kitchen units that had to be replaced after a year because the laminate was peeling off. And now, three years on, there are serious issues with leaking windows, flooding of the carpark, broken down lifts, hot water cylinders that have to be replaced and all Seven Capital want to do is wash their hands off it and move on to the next development so they can fleece more unsuspecting customers.

Having previously reviewed during the development, things only got worse after. There is a huge long list of issues which Seven Captial are trying to avoid (huge leaks to windows, lift servicing, cladding issues) all of which have now brought down both the perceived local value, but even worse the monetary value - The flats are almost un-sellable due to the issues and people not being able to get mortgages, but any that do have gone down in value up to £100K in only 2 years. Simply avoid...

Thank you for prompt and efficient support. Emma Loth was especially helpful sorting out and completing an ongoing issue.

Great customer service, very speedy at helping resolve an issue with my front door lock! Contacted aftercare and had a contractor attend and repair within the hour! Thanks guys!

Prompt response and informative reply from Emma Loth

SevenCapital tick all the boxes. Great developments resulting in great investment. The customer service team are fantastic. I would highly recommend.

One of the most professional property developers I have come across. They can never do enough for you. All questions answered in a timely manner. Will certainly be recommending to others.

Excellent customer service provided by seven capital. Would highly recommend them. Always go above and beyond in my experience.

They promised a dream property but failed to explain it was going to turn out to be a bad dream. In just over the 3 years we have lived here (the apartment was almost 2 years late being delivered) we have had 4 water leaks which took ages for Seven to rectify the wooden floor in the living area had to be relaid twice. We have already had to replace the dishwasher and washing machine as the original appliances were a cheaper brand and broke (definetly not the luxury brands we were led to believe would be installed). The lifts in the development continously broke down, the underground car park floods during heavy rains, in fact the faults list is a very very long one. Seven Capital will take your money fail to deliver what they promise then run away as fast as they can leaving you to count the cost and pay the bills. AVOID SEVEN AT ALL COSTS

I bought a property from Seven Capital in 2016 as I believed they were a credible developer that would help diversify my property investment portfolio. Sadly, their marketing was wholly misleading. I have ended up with an apartment that is far from luxurious (as pitched) in a building beset with glitches and maintenance problems. Not only that, the properties are almost impossible to sell, as banks and financial institutions won’t lend on it - so, buyers cannot secure a mortgage. Those that offloaded their properties have done so at significantly below the asking price. Don’t buy from this developer.

Purchased a flat from one of the Seven Capital developments several years ago and have regretted it ever since. The building has a litany of issues which prevent any flats from being sold on for anywhere close to what purchasers have paid for them. Seven refuse to engage effectively with the repair/rectification requirements. Would never recommend buying a property from them.

We purchased an apartment from SevenCapital in a redeveloped building. There have been endless problems in terms of the building work itself and SevenCapital have not stepped up to resolve them properly.

Hey I want to praise Emma Loth For a great service in helping me get my lock on my door fixed in under 24 hours. Thank you!

Great Service by Emma Loth, she helped us getting the issue resolved so quickly and was promptly in response.

Extremely efficient service. Call logged and resolved within the same day. The service was informative and Emma was so helpful in keeping me updated.