Everyone I spoke to during the process of choosing the right alarm system and arranging to have it delivered was professional, considerate, well-informed and helpful. Phone calls were answered quickly, with no recorded messages or multiple choice options. Call were returned just as promptly. The alarm was delivered as promised and was easy to set up.

Very helpful assistant explaining the new digital base unit. Prompt delivery of the same and easy and quick installation.

Carrie was really helpful and professional, good knowledge and helped us understand how the wrist alarm work's

Noelle was very friendly and informative and made the whole process very easy.

Setup very easy arrived very quickly. Spoke to Janette who was very helpful when purchasing.

Very helpful staff, especially Carrie in sales. The unit arrived quickly and appears to work well on test. The only problem was an apparent glitch which delayed the transmission of the form containing emergency contact names. This did eventually go through but only after quite a lot of time filling in duplicates by phone.

Very helpful and understanding chap on the phone - Jos took me through all the options and tailored the alarm to Mum's needs

Fast friendly service

I called Lifeconnect24 to arrange for a fall alarm for my elderly mother and a poor experience with another company. I spoke with an advisor called Jos. He was warm, friendly and very knowledgeable on all services. He asked the right questions to ensure I got the right package for my needs. Any doubts were covered and aftercare services explained. After speaking with him I was confident this was the right package for us which is excellent value for money compared to other organisations. I hope when we need to use the alert service the rest of the team live up to the high expectations set by Jos!

We are very pleased with the fall alarm we purchased for my father who is home after a stroke. I rang Chloe at the sales centre who could not have been more helpful, going through the product, prices, functions and support in detail. She also answered the questions I had and went through costs in detail, which were just as advertised on the web site. The alarm arrived the next day by noon via Royal Mail. It was easy to set up and the test calls were answered within seconds giving the family reassurances. Very impressed with this company and its representatives

The alarm appeared to activate itself and, in the absence of any response from customers, Lifeline 24 called to alert me. The system was reset quickly upon resolution of the call.

As soon as my alarm was activated it was immediately connected to my phone and within a minute it was answered. Although it was a false alarm ( I’d caught the pendant while filling my washing machine) the gentleman answering was so understanding and genuine. When I’d explained what had happened he reset my box. I know I can always rely on Lifeconnect24.

They kept trying all contacts given, until they were able to connect with us. Such a peace of mind, that there is something in place, when an elderly loved one is in need.

My daughter said that I should get a monitor after my fall and her friends mother had one and fully recommended Lifeconnect24 so we investigated the reviews and being happy with them my daughter said I should get one, I did and feel happy and secure that if I should fall there is someone who can contact me. Perfect for any elderly person living alone.

I have only contacted you for test purposes, I did mention to your operator that it seemed like a long time before my call was answered, your operator said you were very busy at the time, whilst this was ok on a test call, if I was laying at the bottom of the stairs with my legs and arms in a tangle I would have appreciated a quicker response, hence the 4 star rating this time.

responders always accurately identify me (both of my names give most people a problem to pronounce correctly) always polite and respond quickly

I have been using lifeconnect24 for over two years,and it gives me the assurance that if I need help I just have to press the button. This also is of benefit to my daughter as they ring her first

Change over to digital box brilliant nice and easy.

Very easy to deal with, great product and service. Peace of mind for a older lady

I HAVE HAD MY LIFE CONNECT ALARM FOR NEARLY 3 YEARS NOW AND WOULD NEVER EVER BE WITHOUT IT.I WEAR MY ALARM PENDANT ALWAYS AND SO GLAD THAT IT IS THERE FOR ME THANK YOU