Very good customer service - responsive and helpful. Few of the properties I looked at had reviews so I wish that was better but the Edlets rep provided review excerpts from another site so that was great.

We are attending our sons wedding in Edinburgh and contacted Edlets regarding accommodation. They were extremely helpful. All the staff we spoke too were great and emailed us many options. We booked an apartment very close to the venue and are looking forward to our stay. I would definitely recommend Edlets to anyone looking to stay in Edinburgh for a long weekend or an extended stay.

It’s still expensive over the festival period Maybe that’s obvious. Jill was very cooperative and expert She went out of her way to help and we were successful Thank you very much

Booking made easy. Fast efficient Web pages with clear results for me.

The help that I received from the website and contact person was very quick and helpful. They only thing that I can criticise is the cancelation policy.

Happily recommend it!

Worse experience ever. Apartment being rented had scary mask inside of kids room due to which we had to leave apartment (kids got scared so much) after 30min of staying there and got back to my brother's place. I was told I can take mask off and come back which was obviously not an option as last think I wanted is to have scared kids over night during my holiday. Also apartment was dirty and smelly. Fridge and washing machine had horrible smell. I don't know how can one allow such apartment to be rented as holiday apartment which you cannot check upfront. I offered owner of the flat agreement for 50 percent refund and got rejected. I asked for immediate deposit refund and also got rejected (eventually luckily got that back). I asked Edlets for refund of their fees and I have been told that I have zero rights in this case and they won't refund anything. Also I was accused of playing and trying to save money by going to my brother's flat which was ridiculous as he leaves in Edinburgh and we purposely rented that place as his place is too small to fit 2 families. As a professional and also privately I travel quit a lot, never experienced anything like that. My bad that I did not complain within 24h, but since owner of the flat had a wedding on this day I did not want to bother her on this day and was just blindingly hoping for someone's honesty and openness. Eventually stayed at my brother's place over new year and than rented apartment over airbnb and luckily after this horrible experience with edlets we could still enjoy our holiday in Edinburgh. Obviously money was lost. Avoid this place at any cost!!!!!

It was very helpful and I found accommodation to my budget. It did not take too long as well. Thank you.

Really pleased with the accommodation offered to us and within budget. Would happily book with Edlet again

I would definitely recommend this company.

Very quick and efficient service. Thanks Dan!!!

Having had a lot of difficulties with other sites I found the Edlets site easy to use, the owners responded quickly and as long as there are no hitches to come I'm very happy with them.

My experience was a good one. I was pleased with the quick response to my email and the excellent choice of apartments.

Proactive and helpful interaction

I had an idea for a Christmas gift, [ a visit to Edinburgh for the Fringe], sat at my lap top, started looking, but at the back of my mind all the hassle of drudging through different accommodations, looking at reviews, weighing up costs, being central in the city for our visiting purposes. Mind boggling I know. Then Edlets popped up and I entered into a mail chat with a representative who basically sorted it for me. Two days later a call from Edlets again suggested I look at my e-mails and recommended I book the accommodation they had sent to me that day. I followed this recommendation and all booked and ready to go. Edlets made this so much easier. Thanks Edlets.

I found Edlets by chance on the Internet. I thought it was just one among many websites for accomodation, but actually it is a different one. Its staff is very friendly, and help you with usefull suggestions (by email and phone) in finding the more suitable accomodation and in communicating with landlords. Excellent experience!

Very prompt and helpful response!

I just booked a property through Edlets and found the website very informative, the staff very helpful answering questions, and the process very easy to navigate.

Great to work with. Not too much hassle when you are thinking about stuff however they do follow things up and try to help as much as they can.

They have helped me find a place for a group and they have done it quickly and efficiently. Always answered my questions right away.