Extremely efficient call in 3 days later got my product I recommend them to everybody

MY EXPERIENCE WAS TERRIBLE!!!I PLACED MY ORDER ON DEC. 8TH OF 2022.MY ORDER WAS NOT DELIVERED FOR ANOTHER 3 MONTHS!!!YOUR CUSTOMER SERVICE IS HORRID!!!YOU SHOULD BE ASHAMED!!!I WILL NEVER DO BUSINESS WITH TAYLOR SECURITY AND LOCK EVER AGAIN!!!GOOD RIDDANCE!!!

Great products, prices, and service. Highly recommend purchasing from them!

Abraham was very quick to respond and told me exactly what I needed to do

I needed a part and ordered it from Taylor Security. The part did not fit my application and I believe both parties shared some fault. I ended up with a part from the wrong manufacturer, but Taylor Security & Lock asked no questions and helped me get the right part. I would purchase from them again because of their integrity.

Good quality product

It was refreshing to deal with a team that gave me good information on the front end, followed up to keep me informed, and came through with the delivery in the timeframe as communicated.

easy to use website, and received phone call the next day explaining options on my order. Phone call saved time and got me the exact items I needed.

They had the parts I needed to repair my best dead bolt lock

Great price and product selection

Fast service, item as requested.

Online ordering was fast and easy and my items arrived on time. No issues with the order at all and that's unusual these days. :-)

I needed a blade for a really old key machine. They not only had the blade, but they got it to me super efficiently. I would continue to use this company for all my locksmithing tools.

This entry set was a replacement for a set we purchased 34 years ago. Was able to get an exact match from Kwikset. Got a great price from Taylor security and lock and a reasonable shipping time. Replaced worn out set and experience was perfect. Thanks.

Got an open empty box taped up in plastic from the US Post Office.

Quick shipping and my order instructions were followed perfectly.

I didn't receive my order, after an e-mail conversations Taylor Security staff helped to find the reason contacting the USPS

Fast service.

I liked the quality of the product, the ease of use of the website and the ongoing updates as to the status of my order. I did not like waiting 3 months to receive 2 locks.

My order arrived when they said and the items were what they said they would be. I would gladly do business again.