Prices are competitive Good selection on door hardware Even though a back order, timing was not bad

Great prices and great customer service!

I received my part in a quick and timely manner

Easy web site to order, quick and easy. Fast delivery.

It was easy to order and pricing was competitive. They kept me informed of my order every step of the way.

I purchased this lock for a desk i had for years it happens i need a lock now the lock that was on i never had a key i never thought i would find a lock but a lock smith I use quite often gave me your web site so i ordered the lock it came the next day i installed the lock its in works great thanks

You had the product I needed in stock. It shipped very expeditiously arriving on time here. I will be searching here for other products you may carry that I may need in the future.

Told me 3weeks for order, then gave me a fake shipping number, than said it will be another 3 weeks

Shipped quick. Arrived in 2 days.

Good prices, fast shipping, no problems, and locks came in perfect condition (not like matters too much since they're locks and they're going to get beaten up anyways through use).

mailed the wrong finish. have tried to contact for an exchange on multiple occasions vis phone and email with zero response. very disappointed and now out of money. i have not rec’d any missed calls from your company nor do i have a voicemail.

My order arrived when promised and was exactly what was expected.

Great feeling came from person I worked with I'm getting my items much quicker than I expected.

Got exactly what I needed for a good price and received within a reasonable time with supply chain issues present. Definitely would use again

Competive pricing, pro[mpt delivery. What more can you ask for.

Poor communication from Taylor. I received prompt responses to my emails but I should not have to spend the time asking. Upfront info about order status and subsequent follow ups would be great. As a businessman, I have a lot to juggle, and chasing after orders should be unnecessary.

Great price & service.

The delivery time was terrible, it took almost 3mo. to get my order.

This was the first time we have used Taylor Security & Lock. We were a little skeptical at first because we had not heard of them, but from the very beginning to the end the experience was fantastic. The two front door handles we purchased were sent out right away, packed appropriately so there was no damaged, and we received tracking that let us know when to expect delivery. We would not hesitate to use Taylor Security again and recommend them to friends.

Great selection, great customer service, amazing shipping speed and ease of website use.