UPS failed to deliver and returned my shipment to Taylor Security. The shipment was resent by Taylor and I received it within 3 days of notifying them. Great work by the service rep, Mike.

Great response to questions and delivered the product ahead of schedule!

Excellent Customer Service!

Just took a while to ship

It took almost 3 months to get my order. Yes, I understand-problems with supply chain. Items on the parts list were missing. This was not obvious on your site. I had to reorder those and negotiate a comp on shipping (which was more than the missing parts). The door handles are lovely, but the saga to get these is ridiculous.

what i ordered was exactly what was described and came quicker than they estimated.

Not completed yet. Still owe me 3 locks. Update! Yippie, the remaining three are coming soon. Thank you!

Great customer service. I ordered the wrong part but they were very helpful and got the right part to me in a short amount of time.

No problems, it's a padlock, it works. Pleased with my purchase and price.

Got what we ordered in timely manner.

as advertised quick delivery

Excellent pricing and very prompt service

Great purchase and expeditious delivery.

Great price fast shipping

Very efficient company. Received part in a timely manner. Will use them again.

Fast shipping. I ordered multiple ABUS locks. They immediately informed me and shipped quickly.

I ordered 6 door sets. They came quicker than expected and neatly packed. Nothing to complain about.

The locks are great but you mark up shipping to make your prices look more competitive.

Ordered an electric strike to replace an old one. Part arrived in a few days as planned, and part works perfectly.

Took a little while to get the locks due to supply chain issues, but arrived and work as ordered. Had them keyed to existing locks and received them with no issues in keying. Staff is very responsive in answering questions, great customer service.