Easy to work with

REP WAS AWESOME.

John handled an international order with grace. A+ customer service.

8 days and no shipping notification. Have to assume the package hasn’t shipped. No communication from buybrakes.com except a notice that they got my money, and there’s no way to check order status on the website. There’s no excuse for this; lots of online stores use a direct shipping model and keep their customers abreast of progress with their order.

The Stainless Steel brake lines I ordered a couple of weeks ago are the best I've seen. Priced right considering the quality. I've looked at cheaper brake lines, all had lots of complaints. Based on that experience, the rotors I just ordered will be perfect. And, you can't beat Free Shipping... HMPIII - Wichita, KS

John was knowledgable & very obliging in confirming that the parts I required were the right ones for my vehicle. Very pleased with the service.

Tom, who responded to my text message service on BuyBrakes.com was very helpful, and knowledgeable. He answered answered the questions I had, and I really appreciate all the help from him, and I look forward to the new brakes to arrive :) Thank you!

Chris from sales was fantastic on the phone. Best customer service experience I have had in a long time. Thank you for the attention to detail and checking fitment.

Great experience, great prices. Customer service is excellent. I had an issue with delivery and they worked fast to resolve it.

Chris was great finding the right brake pads for my car.

Adam was very helpful in assembling an awesome performance brake package for me with an outstanding price to boot! This is why I continue to purchase my brakes from these guys. Great experience and I will be back the next time too!!!

Great prices, had a slight problem ordering from the mobile app but Adam in customer service was really helpful and quick to resolve my issue. Would certainly shop here again.

Communication prior to my order was awesome. Very responsive and helpful through the whole process. They also had the best prices. Happy to give them my business.

Awesome service and awesome prices, will be back!

I received great advice and help ordering brakes for my Fiesta ST. This was my first time using Buybrakes.com and I'm definitely glad I found their site. The selection might not be as huge as some big box sites but the quality of the selection of products is much, much better. I'll be a repeat customer!

Staff was very helpful and knowledgeable in helping me choose the correct brakes for my car. Thank you!!

Ended up Buying on the first visit! The site is very well-organized and easy to use for quick zeroing in on the products required for my vehicle and also comparison of the various makes. Found the prices to be on the lower side than the Amazon prices for the same product.

Very easy to find what your looking for only wish they had more options for my care since I have the performance package

Tom went above and beyond to get me the best options for my vehicle. Wish more companies had representatives like him. I will definitely be doing more business with buybrakes.com

The brakes worked fine with no problem during first 2000 miles. Thanks, Greg