
Robert
United States | 31 October 2019Tom was great, help me find the right rotors for my A8

Larry Bridges
United States | 30 October 2019Great competitive pricing ..... excellent service and fast shipping..... what else could you want? Adam gets it done !!

John
United States | 27 October 2019Aggressive driving = warped OEM rotors. Excellent technical service from Chris upon ordering for the family Honda Pilot and Farm Ford F150. Had a shipping error with one order but it was taken care of immediately and professionally by Laurie in Customer Service. Rare to find a quality product from a quality company on the Internet these days. Highly recommended.

Phillip Fleury
United States | 23 October 2019Adam was awesome at helping me decide which brakes / pads were best for what I was looking for . They also arrived much faster than I thought they would have . Amazon can learn alot from you guys 😂👌

Tom
United States | 16 October 2019Matt & Adam have been both knowledgeable & professional in a very competitive brake market

Jesse Venegas
United States | 16 October 2019Excellent service, no room for improvement if excellent service is already being provided. Keep up the great work is all I could recommend.

Mike Friedmann
United States | 14 October 2019I am a returning customer. The attention and expertise given me was outstanding. It is a pleasure to do business with EBC. Thank you!

Norm
United States | 19 September 2019I bought a Stoptech BBK from buybrakes.com and there was a problem with the order. I called customer service and the owner answered the phone, he quickly resolved the issue. The owner was professional and honest. I’m now a happy customer and would buy from them again in a heartbeat.

Garry Crook
United States | 10 September 2019Best price! Best service! Garry Crook #41

John Williams
United States | 10 September 2019I want to first say how great it is to see a veteran-owned company. Their attention to detail, customer service, and all around can do attitude make dealing with them a pleasure. I specifically want to compliment Tom and Laurie both for being outstanding at all they do and taking care of business so thoroughly. BRAVO ZULU GUYS!

Tony Nguyen
United States | 04 September 2019Advertised overstock sale on stoptech yet I won’t be receiving my kit for another month or so, false advertising and when I told them so they said it still said check for availability so I guess with this company you have to read between the fine lines. Other than that excited for my kit to come in and the customer service is very prompt.

CR
United States | 02 September 2019Always get brakes here for our three cars. Each household driver has preferences and they take care of each driver's needs

Jeffrey Miller
United States | 19 August 2019Great service!

Douglas Kerner
United States | 09 August 2019ADAM HUME was a GREAT help getting me set up with front and rear EBC RED brake pads from my 96 Saturn SC2 after Hawk discontinued their HPS (and all other) pads for this car. So, I'm still running and stopping well!

Gregg
United States | 09 August 2019Mixed review. The customer service was very good got the most part. I sent some email asking questions and was given a prompt response (much appreciated). But then there was a problem with the order. Originally I had emailed asking a recommendation for brake pads for my car. I had sent the make and model. Buy Brakes responded asking if my car's origin was Japan or Mexico. I replied with Japan. I was then sent direct links to the pads with recommendations. I used the direct link to order the parts. It was supposed to be 2-day shipping. 3 days passed and no delivery. The 3rd day I was sent an email from Buy Brakes stating that the order could not be completed because there was additional information needed regarding my car. Was the car manufactured in Japan or Mexico? I thought I already answered that question. So now a 2-day delivery will take 8 days!

Brad Caselden
United States | 03 August 2019They price matched then beat it by another $5. Thanks, Adam will come back for repurchases.

Kevin Urie
United States | 31 July 2019Not only is their site the easiest way to find brake packages for your car that fit, but they also have great customer service. In my case, the manufacturer of the pads made them incorrectly but BuyBrakes provided outstanding service to manage it. Tom who helped me is not only a knowledge ASE Master Tech he made sure I was taken care of and followed up all along the way.

Matthew Milford
United States | 20 July 2019I bought a big brake kit from them. The tech support was excellent, the representative was very helpful in making sure that I got the kit that I wanted. Also be sure to get a measuring template to check if your upgrade will fit. On my car i needed 10mm spacers to get the necessary clearance. Also the product has made an amazing difference in how the car drives. The brakes are much firmer and stop the car much better. Now the weak link in the brake system is the tires not the brakes themselves.

rick cortenbach
United States | 20 July 2019I really like dealing with these guys, there knowledgeable on what they sell for what u need or are looking for, and there products are top of the line stuff . would highly recommend..

Pablo Dottone
United States | 20 July 2019Excellent from prices to costumer service