Never had a bad experience with the April Customer Service team and have been using them for more than 4 years now. Jasmine Chan especially has been attentive and always given me sound advice. Would recommend the company as an insurance provider. Please continue your great work and know that is does make a difference. Best Regards, Bill Keough

Assurance à fuir ! Service client inexistant ! Facture qui traîne depuis plus de 3 semaines ! A chaque que j’appelle le service client on me dit que le dossier est en cours et quand je me connecte sur l’application j’ai un nouveau message comme quoi un document est manquant ! Mon fils a du aller aux urgences en Corée , j’ai la facture de la radio et des médicaments et April refuse de payer en faisant traîner le dossier . Je ne lâcherai pas !

APRIL International are a dream to work with. The team are knowledgeable and efficient and always go above and beyond to provide support within a quick timeframe. Thank you for providing a great service!

All the staff members are efficient, professional & friendly. Their claims handling is super fast, & prompt. Highly recommended! Thank you April Int'l

Rickey at April International provided great service as we were trying to decide what insurance was right for our family's time overseas. He was helpful, informative, patient, and efficient. Happy to recommend April (and Rickey) to others.

The customer service were helpful and on point with me. They were very patient and made life easy for me.

April International has been my International Health Insurance vendor for 6 -years. As an expatriate based in Indonesia, having a Health Insurance vendor that you can trust and rely on is imperative. When the necessity arose to use my health insurance, members of the UK April team made my treatment clearance and treatment claim super easy. More specifically, Mr Thomas Mouland and Ms AnneMarie Watts have always provided World-class service and support whenever I required it. Their communication was always fast, and extremely clear and completed the whole claim process within 1-3 days.

As a specialist independent intermediary of International Health Insurance, April International has become one of our key partners. They have also just been voted by my peers 'Top Provider' for Service, second year running and through our main industry publication Health & Protection Magazine. In the UK they have an excellent and dedicated team who understand the importance of good customer service. They simply get the basics right and whether you are an intermediary or the client, you can trust them to deliver a fast, professional, friendly and dedicated service. Therefore, April International UK are one of our partners we're happy to recommend to our clients

I would like to express my satisfaction with the exceptional customer care provided by Rickey from April International Health Insurance. From the very beginning of my interaction with Rickey, I have been consistently impressed by his responsiveness and dedication to ensuring my needs are met. I recommend April International Health Insurance, with Rickey as your dedicated representative, for their impeccable service and commitment to customer satisfaction.

We have been cooperating with April International since 2014. It is a vendor you can rely on - responsive, client oriented, professional. Thanks sales customer support team - Adam, Rickey, would totally happy to recommend April.

I have the pleasure to have Rickey as a customer account manager and the whole communication was very on point, fast and simple - completed the whole process within 1-2 days. Rickey was super responsive and answered all questions with great detail. Thank you Rickey and totally recommend April!

People make companies great. April, in particular Lily Puncharas Kaekla, have a focus on customers. They are patient to give advice & support on all issues. They look to ensure that customers get the best results possible.

Les remboursements prennent des mois à être fait et cela après 3-5 relances téléphoniques , la moindre erreur entraine le refus et non pas la demande de correction, les emails n’obtiennent jamais de réponses… la mutuelle à éviter.

The lady I spoke to regarding policy queries was very friendly, engaging and helpful. My queries were handled professionally and fully. Flawless customer service, thank you.

The team is really helpful while helping me with the apps' trouble. They even arranged a call to help me directly. Thank you!

April International is subjecting me to heartless exploitation and harassment. I asked to terminate my policy in February of this year, since I was paying them a lot of money every month and since they weren't reimbursing me, were impossible to reach by phone, and had made it clear by email that they would not reimburse my claims. They refused to let me terminate my contract, and gave me misleading information about the conditions under which I could legally terminate my contract. Even though I have now met all the conditions to legally terminate my contract, they continue to bill me every month and to send me harassing emails. Do not sign anything with them, and do not trust in their good faith.

I just had a small request for some administration requirement for traveling and after talking to April team , they were very quick and reactive and able to provide the required documents .

On going customer service levels are second to none. Coupled with a great range of benefits and excess options it does make their plans a compelling proposition.

Working with the APRIL team is always such a pleasure. They are responsive, caring and extremely helpful! Adam and Rosh - you have a fabulous team - keep up the excellent work!

We have recently placed our first client with April International. I cannot fault the process whatsoever. Amanda and Adam were great in terms of guiding us through the process, providing quotes in a timely manner and onboarding the plan in one day.