Impossible de se faire rembourser des soins. Ce ne sont jamais les bons papiers demandé. Ceci dure depuis le mois de juin.

Excellent helpful staff. The easy claim app was quick and simple. Highly recommended.

Thomas Mouland, AnneMarie Watts and Donnatella Pup have always provided prompt and impeccable service to me over the years.

My employer recently switched to April International and I had the pleasure of working with Tom Mouland and team. They made the insurance process a walk in the park. Friendly, knowledgeable, and expedited pre-payment to the hospital in a timely fashion. I highly recommend them to anyone looking for an insurance provider that prioritizes members need.

Great experience with customer service. I had an old bank account linked to receive my claims and they helped me super fast to change it to my new one. In general it's the best expat insurance, already recommended it to several colleagues and friends.

Team is extremely helpful and resolves issues promptly

Fantastic costumer service, Thomas Mouland is always quick to responsive and very helpful.

Compagnie qui fait absolument tout pour ne pas rembourser Personnel une incompétence crasse dans le plus grand des désordres avant de devoir revenir sur leurs refus à chaque fois et après 10 messages d engueulade Plainte à l autorité de tutelle acpr car de toute évidence procédé d une politique délibérée de refus de remboursement Ils sont Minables

Thank you so much for assisting me with my needs especially LoG team , Savira BRILLIANINDA. Thank you for your immediate help. keep it u Mark Morales

Very helpful with the travel visa qualification of the policy I'm under.

Our experience with April International Insurance has been absolutely fantastic. They’ve been incredibly considerate and cooperative, especially during the recent illness of my father/husband. We have been thoroughly amazed and thankful for their exceptional service. A huge congratulations to the entire team – we are eternally grateful for your professionalism, outstanding level of service, and unparalleled degree of satisfaction.

In April, the support staff is consistently effective. I want to thank Agnes, who has helped on numerous occasions, particularly during emergencies and urgent situations. She supports the members in times of difficulty and is always available, even after work hours. Her efficient and committed work style has simplified procedures.

My employer changed to April International on 1st September 2024. I have chronic health issues and Tom Mouland and the April International team have been incredibly empathetic and responsive with my appointments. The easy pay card and claim justification at April International is a great improvement over the previous provider which involved being out-of-pocket, sometimes for significant amounts, and reclaiming. April has also made adjustments specific to my jurisdiction which limits the instances of me and my coworkers being out-of-pocket. For example, they updated their system to allow easy pay card usage at supermarket pharmacies, and they worked with a large private hospital to guarantee all health care for my employer's staff and their dependents. This has been a huge relief especially for my colleagues with children. My doctors are also happy because their staff don't have to do a lot of work to get reimbursed. I have already recommended April International to my friends.

Our Company recently joined a Health, Dental & Vision plan for our staff with April International and we extremely impressed. April's services have been fast and efficient, and their coverage levels are fantastic. Where we have previously had issues with other international providers locally in the Caribbean, April International have been able to intimately deal with any issues or delays expeditiously, provide solutions quickly, and confidently on our behalf providing a great deal of security and assurance in what can be really stressful moments. The claims team (especially Tom Mouland) have been super reliable in dealing with our groups claims which also provides a great deal of comfort both to our staff and to us as employers. Onboarding was fast and efficient, and the April team hit the ground running! We are so pleased and couldn't have made a better decision to transition to April International.

Amazing assist & teamwork made by Ms. Agnes from the Claims team towards my claim. Goodluck and to more power.

Thanks to Ms. Jasmine Chan for call. She was clear and very gentle. We clarified some topics for me not clear

Benoit Cosner and the entire April Insurance team is a scam. I upgraded my policy through one of their brokers and they accepted the application in July. Then only after filiing a claim last month, April not only denied it but cancelled my policy entirely. They claimed "the risk I stated on the application" was not the same in my previous policy. So why did April accept the application and waited until a claim was submitted to deny and cancel the entire policy? I never seen such scam and unethical practice in my life. Benoit Cosner never replied to my email follow up and instead sent an automated reply saying it will take another 10+ working days to get an answer. He also shared I will be getting a refund of the premium - and nothing until now. DO NOT purchase April Insurance. You are better off uninsured!

Thanks the April staff Azkya for the urgent handling. Appreciate April and all the corresponding staffs help

Rapide, facile à utiliser

Great Service. Phyllis is excellent!!!