Thank you Mr. Stone. I appreciate you deleting my payment method. I do intend to make complaints - regarding my recent experience - through any available channels regarding your - Pie Insurance - payment process. I am not certain if it is legal to permanently capture payment information for the purposes of "auto pay" or "recurring payments" without first notifying the consumer and obtaining consent to do so. I am however fairly certain that I am not the only consumer who will find this current payment process problematic. Generally speaking, any sort of payment method permanently stored and used for recurring payments (auto pay) generally requires notification to the consumer and some sort of enrollment process (acceptance of these specific terms by the customer before entering payment information). The consumer should know - prior to making a transaction - if and when their bank card information is being permanently captured and stored, especially for the purpose of auto pay. The terms of service available on the payment page do not state anything regarding enrollment in auto pay, setting up a recurring payment method, and do not give any indication that payment information entered will be permanently and indelibly stored. All the payment page states is: Payment Acknowledgements Pie Insurance will be authorized to withdraw amounts due. This statement does not indicate that Pie Insurance intends to enroll the consumer in auto pay or setup a recurring payment method. I also question your company's practice of denying the consumer any rights to manage payment methods captured during the Pie Insurance payment process. I will say that this whole payment process seems fraudulent in that my card information was captured and permanently stored without my prior consent. I would restate that this is particularly problematic because I specifically asked a representative of your company prior to entering my payment information and was assured that I was not enrolling in any sort of auto pay or recurring payment. To make matters worse, I was then told that I had NO ability to manage or remove my payment method. Thank you again for your assistance.

Everything was efficient and an easy process to start and complete. Staff we dealt with were Excellent

The process of obtaining Workers Comp insurance for my small business was simple & easy. The staff was courteous and helpful, answering all of my questions promptly. At no time did I feel pressured to to purchase. Pricing was very competitive.

Very helpful, courteous, went out of their way to help us.

Insuring my business was extremely easy. I called and was helped by Kaitlyn. She called me the very next day to verify some information, and within 2 days I was approved and my business was insured. I was impressed by the high end technology they are using to verify the information I provided. I was also impressed by the insurance premium, which I found affordable in comparison to the quotes I got from other insurance companies. I highly recommend!

This was the easiest time I've had dealing with insurance for my business. Tina Pluff was so helpful, responsive, and quick. Couldn't believe the turnaround time and willingness to go the extra mile with information, especially when it came to correcting costly misinformation I had from my previous carrier.

Very professional and knowledgeable staff. Amazing rates. Could not wish anything better. Thank you.

Very fast quote and easy to get in touch with

Greatest customer service ever! Craig was amazing. Was working with a tight deadline and he went above and beyond to get my COI. I will highly recommend to all. Amazing!!!

Michael worked very hard for us. He was extremely responsive and helpful.

Excellent follow through and great rates.

Like many others on here, we took the time to apply, get pre-approved, only to be turned away after the fact with no explanation. Juan claimed he would get back in touch with us and let us know what was happening, but nevere did. Attempts to reach him, were answered by automated attendant. Mind you this is the sales process, think about it! if its that difficult, and yes it is, to reach them in the sales process, how difficult will it be if you use them for insurance when you really need their help. NO THANKS, see ya!

I think this has been a good experience so far. The initial quote for workers comp was several thousand less than what or what it needed up actually being, but we still saved $13k and we're pleased. Robert has been easy to work with and the process is smooth.

I needed workman’s comp insurance in order to a contract with a company to provide plumbing services to their customers, Daniel from Pie Insurance went above and beyond to help me get insured quickly and as a result I got my contract. Thank you

Bad customer service, very difficult to get in touch with, and when I did they were abrupt and just plain rude. Don't seem to know what the heck their doing, had very difficult time answering any of my questions.

Very easy, professional staff. Would highly recommend them. Now just waiting for them to add the liability insurance component.

I heard about Pie Insurance over the radio ad about two years ago, but if you are a really small business owner like me, time is always running out to do any research. It was always my intentions to find a better worker's compensation rate, especially being in California, so when I stumbled on the bookmark for Pie Insurance I decided to jump in and see what happens. I'm so glad I did! The online process was seamless, fast, painless, and no need to make an appointment to see an agent. Also, the rate was reasonably affordable. It took about a couple of days from start to finish. I love it, and I wish I had switch to Pie Insurance sooner!

Worst Insurance company I have ever dealt with. Took all my info knowing I was a 24 hr. business, then call me back and said too high a risk and we dont cover 24 hr businesses. Would have been nice to know that from the start. Went through the entire underwriters process to find that out. Waste of time !!

Love Pie and the personal service.

Colin called me on a Sunday and took my call back on a Sunday. Very proactive and easy to work with.