Got appointment right away. Appointment started on time. Hillary Holmes Myhre was great to deal with - very professional, listened to my needs and pleasant to interact with. Follow up was quick.

The doctor was great. I have a follow up question that can be done by email or chat and there is no option. There is no customer service. I cannot talk to the provider. The bot only answers FAQs.

They will charge 180.00 to tell you to go see a doctor. Don't waste your time.

Time they took to get every information about you within a limited amount of time.

The video was clear and the counselor was right on time. Everything is so easy on the app and online.

Easy to navigate app. Helpful appointment and follow up reminders regarding documents, etc. Doctor Reich was on time to the minute and extremely helpful and clear.

Felt very heard and listened too. Feeling confident in this helping me.

What a pleasant experience! My physician was absolutely amazing and made me feel comfortable throughout the entire visit. It was clear she genuinely cared, rather than just going through the motions of a checklist. She took the time to listen to my concerns, provided a clear and thoughtful plan, and even assisted with coordinating other appointments. I felt truly heard and cared for. Highly recommend!

A very dishonest pill mill. People go here to get regulated medications, but very few pharmacies will work with this company. Most of their doctors/ nurses have horrible reviews. Even if you are looking for scheduled medications, your time and money will be wasted with this scam organization.

The doctor was on time of the video call, she listened to me well and give me good plan

Dr. Au listens and cares.

I felt the provider listened to my concerns and asked appropriate medical questions. I did not feel rushed nor did she minimize my concerns.

Very smooth virtual visits.

My doctor was kind, knowledgeable, and professional.

Very friendly and made me feel comfortable.

Doctor was very thoughtful and made sure to cover everything that I needed to do

Overall pretty straight forward. Though I had issues with using safari and then the app. They both worked but they didn’t seem to communicate with each other so I had two profiles I guess. Also, tried to verify my email and then change my first appointment I scheduled but it wasn’t showing I had an appointment for me to have to reschedule even though I was receiving texts with links to join the appointment (the links didn’t work). So I missed my first appointment and couldn’t communicate that I couldn’t connect. Hopefully won’t be charged a fee for missing initial apt.

I do not think this company is legitimate. They do business via app and bots, there are countless "people" involved (if it's not AI) who don't know what one part of the organization is doing versus the other. I wasted 2 weeks and $450 (because these people do not take CareFirst, one of the most prevalent insurance companies in the US). I underwent an at home sleep study for 2 nights and couldn't get an appointment with the PA who did my intake until 6 days later. I asked these people if I could see another provider, and they said yes because my records were accessible to all the providers. I booked a 30 minute appointment and this PA didn't have a clue. Her only response ( 5 minutes into the appointment) was: the report says you don't have obstructive sleep apnea (OSA). No analysis, no recommendations, no medical opinion, NADA! THEN, the original PA refuses to sign a certification form required by the MVA to keep my driver's license, indicating that despite the study (which is supposedly from a sleep expert), she can't certify that I don't have a sleep disorder and I need to see another specialist for an in-person study. These people are a total joke: non-reponsive, poorly designed app, they take too long to resolve issues AND they don't even trust the diagnosis from the doctors they claim in their advertising are "experts." When i complained, i had all these phony, faux people reaching out talking about how sorry they are, and how frustrating this must be, etc. -- a bunch of canned crap because they know I am writing to the attorney general's office and the state medical board. They have already gotten paid so they really don't give a flying flip. I don't know what kind of dark alley medicine these people are practicing, but DON'T spend your money or time, its a complete waste all around, they don't know what they're doing. I expect a refund of all the money wasted on these clowns. Meanwhile, they have wasted ALL the time allotted to me by the MVA who is now threatening to suspend my license, even though I haven't had a car accident or even a speeding ticket in at least 15 years. If I had known how inept and useless these people were going to be, I could have gotten a proper study done with a legitimate, licensed M.D. Their advertising is false, the services are faux and I'm not even convinced all the "staff" are actually real human beings.

Provider was great, but the Dexa scan and follow up imaging and care were scheduled for a health center location thousands of mile from where I am in Michigan. That makes no sense and there is no simple way to reach you to correct this problem. Please contact me so I can specify where to have imaging, lab and other care referred. Thank you.

Wonderful to talk to and made you feel very comfortable