Donkey Republic

Skelbækgade 4, 1717 Copenhagen, Copenhagen, DK
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4.50
Based on 733 Reviews

5

74.62%

4

13.64%

3

2.46%

2

1.91%

1

7.37%
About Donkey Republic

Donkey Republic offers an affordable bike-share system that is accessible via our app in a variety of cities across Europe.

Contact Info

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J.Endert
Netherlands | 31 May 2023

Nice features great availability and great price!

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Mostafa Naghizadeh
Germany | 29 May 2023

Nice and easy ride with a good price

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martinez veronica
Germany | 29 May 2023

Everyday takes me around 15 minutes to find a bile that works decently. I paid 3 months in advance, honestly I regret it. Please give them some mantinience!!!

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Client
Belgium | 29 May 2023

Good bike ! Good price

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Eric Horisberger
Switzerland | 29 May 2023

The bike worked perfectly. The app is easy to use. Great way to get around Copenhagen!

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Fabrizio Gagliardi
Switzerland | 28 May 2023

Top 👍 bonne chose

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Thomas
Belgium | 28 May 2023

So I rented different bikes from Donkey Republic when visiting Copenhagen. The bikes are of different qualities, some are better than others. The experience was OK, sometimes it was hard to find bikes, and often the instructions from the app were confusing. Anyway, the real experience started after I cam home. One month after renting the bike, they decided to charge me 240€ because a bike I used was apparently stolen, even though I locked it as expected. So I did everything as I was supposed to do, the bike was stolen, and now I have to pay for it. And this is literally what they wrote in their terms and conditions. These terms are highly abusive. And of course you will never read them before using the bike... So I got in touch with customer service. And it was the worst experience I ever had. People were unfaithful, blaming me for things I didn't do, being rude, looking down on me and treating me like very badly. So I highly advise you don't use those bikes. It is very risky. I went through a lot of reviews where people get charged without their consent for many reason : "relocation fees" although the users was convinced to drop at a good location, "missing bikes" fees like my case, extra and unexpected charges, etc. The worst is probably the company's culture. When you put your customers in a situation where they risk paying a lot of money for things they don't do and you blame them without any shame, you have a terrible culture. Basically this company doesn’t respect their customers at all. They despite them. Don't use Donkey Republic.

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Rasuljon Juraboev
Latvia | 28 May 2023

It is cool next time I used

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Kagiso Justice
Belgium | 28 May 2023

Shout out to Donkey republic ❤️

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Martin Hauser
Austria | 27 May 2023

Great service

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Jack William
Switzerland | 25 May 2023

Good state’s vélo, going to 25km/h amazing!

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Kamil Wiatrzyk
Poland | 24 May 2023

Wszystko było super

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Kjetil
Norway | 23 May 2023

Easy to use. Cheap way to travel.

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