See comments in previous section. The team was great. Very impressive. Took longer than expected but it's a tough time.

It was a great experience overall! The team was great!

Great experience, closed pretty quick, great rate.

Regina was such a pleasure to work with. I know that with the rates so low her pipeline is busier than ever but you never would have guessed by how prompt and friendly she was with all of her communication with me. She reached out weekly with status updates and was honest about the turn times. She is a great employee doing great things under crazy circumstances such as these. Thank you Regina! You were great to work with and your company is lucky to have you!

Great communication, honest dealings and knowledgeable loan officers! The process was easy and painless. PennyMac has provided my last 4 home loans and I have always been very satisfied with their service. I will never use another mortgage company again!

My experience with PennyMac over the last two years has been great. They have handled my Mortgage and my Refi. All phases of the Refi were handled promptly. All questions were answered professionally and explained in a way I could understand. I would recommend PennyMac to family and friends. Thank You PennyMac!!!!!

Excellent, smooth and very easy process! Highly recommend!

I had PennyMac before and liked then so much I went with them again.

The PennyMac mortgage team was exceptional. The refinancing process was quick and easy. The process and steps were explained exceptionally well. The team answered emails promptly. I have no complaints; glad we refinanced with the same lender.

The associates were very precise in the process. I knew exactly what to expect, I never had to guess about any step. The communication was nothing short of excellent. It will be one of the best experiences you will have in getting a loan.

I thank all that made our process easy and quick.

We had been following refi rates on our home for several months and decided to jump in when VA rates hit 2.5%. Our process included obtaining quotes from three agencies, with PennyMac being one. PennyMac was holder of our then current loan and provided a quote better than the other two agencies. PenyMac made the process of our refi the best loan experience we've ever had, and we've done a fair number of refi's during our lifetimes. All the team members at PennyMac were incredibly attentive, knowledgeable, and responsive to questions. Our refi closed more quickly than anticipated, which was really nice. Overall, a great experience!

Overall a good experience.

The whole refi process was quick and easy, from Clay the loan advisor, to Samijo the assistant, to Melissa the notary who came out to my house to finish the closing. Couldn't have been smoother - highly recommended!

Personnel friendly and supportive. Easy to understand instructions. Immediate responses to questions. Personnel well-trained and skilled. Good team work between personnel

I was always aware of process and was phoned and emailed by friendly caring people who personalized my refinance process. Which by the way was an exceptionally fast process.

Had nothing but a good experience. All questions were answered clearly and got back to me with answers very fast.

Great service!

Customer service was great. We were updated during the whole process. Only one little hitch. Wrong closing package sent to the Notary. We had to sign closing document twice.

The overall process was well performed by PennyMac staff.