My wife bought and bottle and said service was great. That was good enough for me. the customer service is personal, and friendly, which I rate above most anything. The emails were real and not automated. Will buy again.

It came quickly but I think £9 delivery is a lot when you are spending £60+. I don’t think I would use again because of this.

My first online shop with Butler's and it was delivered within an hour! What a pick me up on an otherwise miserable summer’s day. I’d like to say that the fabulous selection of Portuguese wines made me feel like I was there. Sadly they didn’t but they certainly made me wish I were. So far, I’ve been delighted with every cork I’ve pulled.

Ordered a mixed six case which arrived on time. Upon discovering one of the wines was different to that ordered I got in touch and they were both apologetic and had the replacement bottle to me in 24 Hours, without wanting the other back. You can judge an organisation when things go a little wrong and Butlers were fantastic.

Really prompt and friendly email communication when I enquired about an out of stock wine. Placed an online order once the wine was back in store, and order arrived the following day - really impressed, great service!

I used to visit Butlers Wine Cellar in person when I lived nearby, and get good advice from the friendly and knowledgeable staff. I've just recently tried the online option. The process was simple, speedy, and efficient. The mixed cases are great - thank you.

Ordered from the website. Arrived promptly and as described.

Knowledgeable staff with a passion for great wines. I’ve been a customer for over 20 years and now the online delivery service makes it even easier to buy exciting wines that I just don’t find anywhere else.

Effortless efficiency - everything worked as it should and the communication from Butlers was first class.

I can’t remember the delivery charge but it did turn up on the expected date.

Was looking for a particular wine that is not available in supermarkets and found it here. Price was good, as was delivery and very robust packaging etc. Will use Butlers Wine Cellars again I am sure!

Struggled to find the Orgo Saperavi 2018 anywhere. I think I pinched your last case. Very speedy despatch. Thank you. I'll be back possibly even in person when we're all allowed out. I could really do with a browse and a proper natter.

Fabulous wine and great service

Incredible turnaround from order to delivery. The wine came well packaged and the variety to choose from is excellent. Will use Butlers again

delivery was much earlier than expected (thanks Butlers!) and the bottles are neatly wrapped, which is perfect because I bought one as a gift for my father. I have been meaning to buy one from the Blank Bottle series before. The wines sound interesting and I particularly like the Brighton-inspired labels. I shall look forward to trying this one soon

Delivered earlier than expected

I was pleased to find some special wines here without having to buy by the case. They were sent promptly in fully recyclable cardboard packaging- as you would expect from a shop in Brighton!- and arrived in perfect condition.

An amazing selection of options, easy to use online service (due to lockdown). Very pleased

Great local business, prompt free local delivery in Brighton by very friendly delivery driver, no hesitation to recommend .... I shall be using butlers again soon

Wonderful customer service helping me deliver a great last minute birthday present locally on the day of ordering :)