John Doran
United States | 12 January 2024I needed some help with my NT platform today. Adrian help me via TeamViewer. He was friendly and professional. He resolved the issue quickly. Thank you Adrian and NinjaTrader.
Jeff
United States | 10 January 2024Held my hand and answered all my concerns
frank
United States | 10 January 2024eduardo was great!
David
United States | 10 January 2024Agent was excellent & knowledgeable.
Omayra Pérez
Spain | 10 January 2024AMAZING! Increible su servicio de atención al cliente!
Bonny C.
Canada | 08 January 2024Excellent customer service, very quick response to my questions and technical difficulties resolved immediately. Now that’s the way customer service should be . Thank you Ninja Trader Team for meeting and surpassing the expectations for customer satisfaction.
Kenneth
United States | 06 January 2024Chris was very helpful and patient with me thanks so much
Brad Wisbey
United States | 05 January 2024Chris from Ninjatrader did a great job getting my trading today. Very professional and quick.
Pal
Romania | 04 January 2024The agents have infinite patience as i really did not understand the problem occurred. Only issue is that it took several our for the first reply but after that they solved it.
customer
United States | 04 January 2024Very helpful in getting me up and running.
Josh
United States | 04 January 2024They need better customer service
José Eleuterio
France | 03 January 2024sorry for my english , it is not good but the person that helped me was very competent and professional and nice, very useful help andd great experience thank you so much
Garry
United Kingdom | 03 January 2024Clayton called me and we did a ream-view share. He was super friendly and extremely helpful. Top marks !
tim mcauley
United Kingdom | 02 January 2024ninjatrader support team in particular Adrian B who met all my needs, professional courteous respectful considerate in manner, excellent service kind regards TIM MCA
ryan
United States | 30 December 2023answering the calls gets skipped too many times before support answers, tech support is tremendous.
Jim Edwards,
United States | 29 December 2023Always excellent. Christian is fast and thorough — VERY helpful!
Rob
United States | 29 December 2023Service was punctual and found software issue on the get go. Was up and running with minimum amount of down time.
Homero Melo
Brazil | 27 December 2023I am very satisfied with the service I received from Mrs Paula. The broker is to be congratulated on her work.
Grace
United States | 22 December 2023In particular, Marco was patient. He helped me resolved my issues and to navigate specific platform I had questions about.
JASON
United States | 22 December 2023Chris was straight to he point, didn't waste time and was kind, professional and courteous.