Muy satisfecho

very happy for scheduling a call soon after my request and for clarifying all my questions. very satisfied. thanks Joseph

I almost never have a problem with the Ninja platform and when that happens, the support processes the request the same day and efficiently since they know their tool perfectly.

Very very excellent

I am still learning and Nnja has been very helpful

Fast transactions and great charting.

I have trouble speaking to anyone. I need help with going from live trading to demo I need help with showing my trade gains in ticks not dollars I need help submitting orders as ladder keeps moving when I want to enter stop order or move stop order

A dedicação e conhecimento do pessoal de suporte. Parabéns!

Quick answers. Quick fixes.

I had a problem with my platform.i couldn't add ninja scripts editor. Send a mail with all the mistakes.I get a mail back to take over the computer and have to say date and time.After he accepted.He called me on time and date,took over the computer and took out the mistakes.Now the computer is working all over again. Ninja support works very well.thank you for that.

Very knowledgeable Very impressive 👏 You deserve 10 stars instead of 5 stars.... Issue resolved in 2 minutes wow....

Dennis E is excellent, provided the information I needed. He is an asset to the Ninjas definitely. I am thinking about returning to day trading....needed information and he provided what I needed. Many thanks to he and the excellent support staff....Happy Thanksgiving and have a great weekend!

It has a been nearly a week now and I still can not connect my FXCM account to the ninjatrader platform ! They know there is a problem but again will not sort it out ! Please save your money and dont buy this platform from this Bucket Shop company

They finally called and did a remote session and fixed a problem that I never could have fixed alone.

the 1st Rep was nice but slow// the 2nd Rep was great/quick and fast

Wonderful support as it was timely & professional....

Prompt and amazing support from Helom at Platform Support (NinjaTrader Windows application). He helped resolve an unhandled exceptiont that was preventing me from loading charts for futures trading.

Quick response that addressed my question perfectly! Well done NT!!

Clayton was thorough, precise excellence, and a FINISHER. He is a foundational footer that gives NinjaTrader the essence of greatness. Thank you.

Joseph was really Helpful the Best part is he knows what is he doing Thanks Joseph for putting me back to Business'