Excellent all round, really happy with our cinema seats, they looks great and quality feels brilliant! Exactly what we were hoping for, couldn’t fault.

Fantastic sofa quality and service, the modular sofa took about 12 weeks to be delivered and would say it was definitely worth the wait overall. Although i did have trouble getting through to the company on the phone before ordering when i did they were very friendly and were able to show me the product which was luckily in their showroom at the time on FaceTime. Very helpful.

Over the moon with my Cloella modular sofa, quality feels and looks great. Delivery guys assembled and set everything up as scheduled, happy customer

Extremely pleased, prompt delivery and updates. My cinema seats are great, feels like high quality leather.

Great customer service. Great sofa received, will definitely be ordering again from this company. Thankyou Delux Deco.

Ordered 6 cinema seats, they arrived, were put together by the company’s delivery team...etc. Realised the plug for the cinema seats was a Europlug (flat, two pole pins) rather than the correct plug: 3 pin plug. Directly contacted Delux Deco, explaining the issue. They acted promptly and the correct plugs were delivered the following day. Cinema seats are a complete match to the photos on the website and quality is above expectation. Small issue but was resolved quickly.

High quality furniture at an affordable price. Very happy with my purchase- Graham and Colin were both on hand to help me. Update- Sofa arrived. Very smooth process and will definitely be recommending- Thank you Delux Deco!

When purchasing from Delux Deco i was hesitant, quality and efficiency were my top priorities when buying. After visiting the store in Windsor i felt more comfortable thanks to Colin. My worries dissipated soon after. The Forza Recliner was delivered a month ago now and although delivery took 10 weeks i feel it was definitely worth the wait.

I just wanted to say that i received a Certosa Corner Sofa from Delux Deco and am very pleased with the service, start to finish. The sofa arrived 2 weeks ago as promised and on time as well, the delivery team had excellent communication and efficiency in putting together the model. From purchasing to receiving the delivery this company stands as exceptional.

Delux Deco has been brilliant. The service has been second to none. We have been kept regularly updated and our sofa arrived earlier than expected. We will definitely be using Delux Deco again.

Thank you to the Delux Deco team.. very happy with my Camargue sofa. Looks perfect .. comfy and solid, delighted it came within time. Delivery guys put it all together and the whole experience has been one of ease from start to end 😁

Short version - Late delivery, questionable sofa storage options, damage caused to property and neighbours property with rude delivery drivers. Complained to the company and got no follow up! Long Version - Where do I begin, first of all the sofa that I ordered wasn't ready in the allotted time frame that Delux Deco had originally and was arriving a few weeks late. When the sofa did arrive the drivers started to unpack it I noticed it was the wrong sofa! Wrong colour and a different style! The delivery driver told me it was another customers sofa (who were in Scarborough, miles away), I was pretty taken aback that such a mistake could happen but the driver said it has happened a lot since the labelling system (from their logistics partner in China) had changed recently. To resolve this the driver (Ian) told me that he would go to the warehouse where my ordered sofa was and return that evening in order to complete the delivery. I agreed to store another customer’s unpacked sofa in my lounge until he returned that evening with my sofa. Later that day Ian called me to explain that he would no longer be able to return that evening and that he would be returning the following morning instead. I felt I had no choice to accept otherwise it would ultimately result in a further delay. They returned the next morning and swapped the sofas around, he also told me he would have to repackage the one that wasn't mine so it still looked like it was in the box. On this visit they managed to carelessly reverse up my neighbours drive and about break about 6 paving slabs with their van, at the time he told me that they were only dislodged but this was not true, they were clearly freshly broken as I had a look after they had left. They also managed to bash a hole in my wall that had been decorated literally days before, it was on a corner so bent the beading as well. Unfortunately this wasn't spotted until after they had left. When loading the sofa onto their van Ian was shouting instructions very loudly and aggressively to his colleague at 7:00 AM. As a result of this shouting I had two neighbours complain to me about the noise. I called the guy up and explained everything but he didn't want to know and denied everything, he told me that I wouldn't get a penny from him and Delux Deco wouldn't want to know, then he put the phone down on me. I appreciate that 90% of my issues stem from the delivery company (Go Yoz Logistics Ltd.) but my purchase/contract was with Delux Deco so they should be the ones to take responsibility. I emailed all of this (along with photographs) to Delux Deco's customer service team 2 months ago! I had a reply after a couple of days to say that my complaint is being investigated and that they will get back to me after the weekend, but there has been zero follow up since then! Not a call or an email or anything, just completely forgotten/ignored. So I guess the delivery guy was right! I will never be using this company again, I have no trust in the way they handle their goods, imagine your sofa being kept in another customers house! I didn't even sit on it as it wasn't mine but in the wrong hands anything could happen. Also the way the delivery company acted was so unprofessional and the icing on the cake was being completed ignored by 'customer services'. Update based on reply - I was told I would be contacted again within days and I received nothing after this, that was 2 months ago. Your message doesn't make sense, you have said that you are still investigating? (how long should this take?) Then says that I have posted a review prior to following up? You havent got back to me, I wouldnt of posted this if I had a reply and some sign that you wanted to make things right. As mentioned in my review the damages were noticed after the delivery company had left, so does that mean that they didn't happen and you are completely absolved? As stated; my contract of sale is with Delux Deco NOT the delivery company, legally this means that the responsibility of any issues with third party companies you contract lies with you. Nice to see that you are 'sorry to hear about my review' and not sorry for the problems I had dealing with your contractors. I hope this highlights to potential customers how you repeatedly fail to accept any accountability for the actions of the companies you choose to work with.

Its my second time buying from this company as i simply could not find comparable. The leather quality of some of their ranges are excellent and I've had one of their sofas, the Forza for quite a number this of years. I did have to have it fixed once by delux technician, but its fine now. Next time I ordered the unit Universal cinema seats and they are simply excellent, hence the review. Well recommended.

Just received my new Universal home cinema seats. All went to plan and fantastic seats that are super comfy.

Excellent service , great products and helpful friendly staff. I drove down to windsor from birmingham as i can stand ordering remotely where sofas are concerned. Although the showroom offering is not as big as i imagined the quality of product is excellent. I then decided to order a monza recliner 4 seater with all recline. After about 12 weeks it arrived after getting the promised updates and the delivery team set everything up perfectly Very pleased and comfortable. Many thanks to delux and wouldn't hesitate to recommend.

Great consultative customer service at the time of choosing our reclining cinema sofa arrangement. Lots to choose from so it was important to decide on the right combination. These guys helps immensely and we’re always on hand to give the right advice and respond immediately to queries. Definitely going back to Delux Deco to buy some other great furniture on offer. Delivery on time and most efficient assembly. The delivery guys got in with it and gave a good demo on workings and aftercare thereafter.

We ordered 2 different sets of sofas from this company. The service was great, they answered any contact promptly but did not inundate you with information. They delivered on time and there were no problems. The quality of the sofas is excellent and I feel that they are exceptional value for money. I would not hesitate to recommend them to anyone.

Many thanks to Deluxe and delivery team with regards my huge modular sofa delivery. I ordered this after visiting the showroom in windsor where although i could see only a modest display, this was a great selection to choose from. Colin helped me with my set up and informed me of the process throughout. I am very happy with the end result and have no hesitation in recommending this company if you want a large modular sofa at a decent price.

Excellent quality products and beautiful velvet. I took a bit of a risk ordering a camargue corner sofa in blue velvet online but it was certainly worth the wait. Could not be more pleased and happy with the end result. The delivery guys were great and set everything up for me. Great result.

Please be aware. We ordered a sofa Luca in January with delivery time 9-15 weeks. It was strange to accept 6 weeks gap but we were happywith the delivery in May. We asked several time to be reassured about the delivery time in May and everyting was confirmed, so we proceeded with the order. In april the order was still no shipped so we contacted the company and they told us that everything was ok, with the delivery confirmed for the 14th of May. Beginning of May we asked to inform us about the delivery to organise removing the old sofa and they told us the sofa would be delayed of 2 weeks which put us in trouble because we were expecting for guests to sleep there. Anyway we had a long conversation and the company offerd a good discount to convince us to keep the sofa, telling that was a very good sofa with high standard materials. The day of the delivery (middle of June) the delivery company arrived and assembled the sofa. We noticed a poor quality of the material, the legs (a big round plastic legs similar to a cheap sofa bought in a superstore) and it came in 2 pieces to be joined down trhough a mechanincal metal join and free on top. the policy for the return is to keep the original package, so we asked the delivery company to keep the package for us. After they completed to assemble the sofa (you are not allowed to open the boxes) the went away. We immediately realised that the company threw away the package instead to save them in case of return. Beyond that we also realised that the 2 pieces didnt join propertly on top with a discontinuity of 4/5 cm. We asked Deluxdeco to give us explanation and they told us to wait a week and everything would be ok. the week was already passed but we waited another week and nothing happened. The sofa had a clear fault in production due the poority of the materials. We sent several pictures to demostrate this and we asked for the refund. The company Deluxdeco didnt admnit the defect in the sofa and refused to refund us. To be refund we had to send back the sofa in the original package and not used. The sofa was used for 2 weeks and of course we dindt have the original package because threw away from the delivery company. We tried several times to explain deluxdeco that this is not a good product and not a good customer service, but they didnt change their position. We would like to inform the customer that if you expect a bargain you will be disappointed. These sofas costs "discounted" as a normal sofa bought in other superstores, because the quality is the same and not better. So, is not worth it to wait for 6 months for a standard quality sold as a better quality. Avoid it!