Great ordering process for a custom cut rug. Price was a little on the high side but quality seems good.

Prompt delivery. Product as described.

Timely delivery. Obsessed with my tile choice. Same tile near my location double the price.

My experience with your company was good except they only shipped two of my three rugs with no explanation. I called after I received the first two. They said the other one was going to be sent today. Not a big deal, but it would’ve been nice to know that shipment was split.

You jumped the gun. I have not received my rug yet. It was paid in full in January without knowing that it’s on back order. Initial ETA was August, then early September, then late September, it’s now scheduled to arrive October 9. I will never make the same mistake of paying in full in advance.

Constantly need to check the status of the order. These guys are unable to deliver a product. Constant excuses. Now the shipment is “returning to sender” because if “incomplete address”. Don’t waste your time, there are thousands if carpet sellers out there. Search somewhere else.

Was quick to get order placed in a timely manner. Was very polite.

On all my inquiries, Customer Service Reps provided excellent service with an interest to ensure all questions : from whether an item was in stock, purchase and shipping inquiries.

Very easy to find a carpet and place the order.

You had exactly what I was looking for and offered free shipping

Very Fast delivery. The area rug was delivered in less the 3 days.

I had bought another rug from someone else and wanted another one smaller than I had they did not have it and I found out about Carpetmart they not only had the rug I wanted but in any size and a lower price. I received quick service. From now own I will be buying all my rugs from Carpetmart.

I received the wrong color rug, but customer service was amazing!

The rug arrived quickly and was$20 less expensive than the other place I was shopping.

Great quality, reasonably fast delivery. Excellent value.

I am very impressed with the quality of packing these special tiles for shipment. The single box of tile was protected within a larger box that was filled with a sufficient amount of packing peanuts. Not a single tile arrived broken. And, the tiles arrived within a week of ordering. At the least expensive price per box and shipping cost that I could find for these unique tiles that were needed to complete my project.

The rug is excellent quality. However, the Fed Ex driver left it by our mailbox on a fairly busy highway. We are 77 years old and my husband has one arm amputated. Our mailbox is approximately 200 feet from our front porch. This made it difficult for us. We never have had that to happen. Whether Amazon or any other delivery truck, our purchases are always delivered to our door. This driver must have been too lazy. I realize this wasn’t your fault.

Prompt delivery and high quality products.

My rug arrived and I love it. It was backordered for over a month but carpet mart did great job keeping me updated on the status.

Great experience and quick shipment