Very helpful thank you

Ryan was very kind and helped me with future repayments

Very helpful and polite. Hopefully the issue is now resolved.

The Lady was Super accommodating and super compassionate regarding my current status and family health in this moment in time. I’m very grateful she proceeded things in a very professional kind manner Thank you so much

Polite helpful and efficient in dealing with my case

The operator Josh was very kind and helpful concerning my recent bereavement. 10/10

Very polite and helpfull staff. Explained everything to me and helped me with my debt.

I keep receiving messages from this people for some time now that I own money to mobile phone provider. They threatened sometimes.every message increase for some money amount. Contacted mobile phone provider last week. I don't have a broadband for which they asking to be paid outstanding debt. Will go to CBA in few days when have day of... But before CBA any advice how to get rid of this people please? Thank you in advance

Excellent staff

Stopping the pressure overload of phone calls would be a start. It is old fashioned and frankly ineffective. I notice also they have an awful lot of 1 Star reviews.

Very easy & helpful to deal with & very pleasant staff to speak with.

I spoke to a DRS representative called Joe. I'm not in the best of health at the moment but found Joe to be very polite, helpful and very professional. All in all having to deal with such matters aren't the most pleasant Joe made the whole experience much easier. Thank you Joe.

The lady i spoke to helped me a lot very nice, sounded very young but had a lot of empathy for my situation she said her name was chloe but didn’t get last name. thank you

This company was given a debt but apparently closed my case in November 2023 to pass the debt back on to original creditor, without informing me. Didn’t stop them from accepting money from my Debt Management Plan that was set up the beginning of this year, never told the DMP that the debt was closed on their end. Told me over the phone that despite the account being closed, they have been paying the original debtor the money they received every month, yet the original debtor has no record of these payments. Also said they did tell my DMP that the account was closed, which the DMP have no record of, but were still happy to be accepting the money monthly rather than sending it back, contacting the. DMP or myself to inform us of the closed account. When asked for a statement of accounts to prove the information they are saying, was told I would be passed onto the correct team, yet my call was terminated. I’m only aware of what’s happened when I received a text saying my debt has been passed on to a new company, without that text I’d still be paying my DMP, who would still be paying DRS yet my debt wasn’t being paid off, rather pocketed by DRS by the looks of things.

Check the reviews, this many people l don’t dish out 1 star reviews for no reason. The Better reviews are clearly made by workers of this shocking company

I would like to thank you’ Katie for your fantastic service. Katie demonstrated curtesy’ a willingness to carefully evaluate my situation at hand. Katie perfectly executed her duties to the fullest without Prejudice nor hinder. We the general public consumers’ truly need Katie Of Ardent Credit Services On Our Side. Forget’ Keir Starmer! My bets are on Katie’ our next Prime Minister. 🍺 Simply The Best!!!! 🍺 As Tina Turner would say…… 🕺 💃

I keep getting messages but I am not the one that’s being referred to in the message. I’ve sent multiple requests to stop messaging me however no one has gotten in touch.

The agent was very helpful and patient with information. She was also knowledgeable about my situation and she gave good feedback.

The person who called me was very rude and unprofessional, didn’t help me at all thought the matter , at the end of the call I didn’t understand what was the porpoise of the actual call

She was good in understanding me speak wonderfully polite and with patient.