Ardent Credit Services Ltd t/a Debt & Revenue Services

Enterprise House, Moorgate Point, Moorgate Road, Knowsley Industrial Park, Knowsley, L33 7XW, Liverpool, GB
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3.00
Based on 120 Reviews

5

41.67%

4

3.33%

3

0.00%

2

0.00%

1

55.00%
About Ardent Credit Services Ltd t/a Debt & Revenue Services

Originally established in 1997, and a limited company since 2003, Ardent Credit Services Ltd., t/a Debt & Revenue Services is authorised and regulated by the Financial Conduct Authority and collects debts for many blue-chip organisations. Contact us either by telephone on 0151 545 1500 or in writing via our website and we will do our best to help you to resolve your debt or assist with a dispute. Debt Collection contact is often unwanted, but we are here to help and look forward to hearing from you. For independent validation of Ardent, you can check the Credit Services Association website, the FCA consumer credit register for firms or Companies House. If you owe a debt to HMRC – check the HMRC website for the details of debt collection agencies they use.

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Amy Silva
United Kingdom | 23 May 2024

I am leaving a review for the wonderful agent I spoke to. Liam H, made everything easy, he was thoughtful, kind and funny. We need more people in the world like Liam!!

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customer
United Kingdom | 22 May 2024

Tried forcing private information out of Me while completely refusing to tell me who they were or why they was calling it tool me 20 minutes to find out the company name then had the phone hung up on me when I refused to give my full address to a random person on the phone

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Jo
United Kingdom | 20 May 2024

Be careful with this-it's a scam

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Abi
United Kingdom | 08 May 2024

Would literally put a 20 year old female in an early grave over 300 pounds ! The harassment my friend has had over 30 emails and calls per day when she is mentally unwell I don’t know how you sleep at night making someone suicidal with your constant harassment over 300 pounds I hope karma catches up with every single one of you who works for this establishment

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Happy Customer
United Kingdom | 03 May 2024

Constant harassment via calls, voice messages and texts for over 6 months to a personal phone. Alleged company debt to HMRC, despite that company being dissolved. I have spoken to them and told them to remove me from their database, which worked for a week, but then the bombardment continues. Despite being blocked by O2 they still seem to be able to leave vms and texts. Outrageous.

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Mitesh Dinesh
United Kingdom | 29 April 2024

FRAUD ON A NEXT SCALE. They keep sending me emails and texts regarding that i owe 3G the phone company £200 . when i ring them up they tell me that i dont owe them anything and the balancce is ujp to date .and this company decided that it waants to charge me £20 every month.Im gonna have to ring this company up on monday , because this is affecting my credit score bery badly

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Aaron Moore
United Kingdom | 18 April 2024

I've got a bit of personal debt I'm in the middle of sorting. Went to Lowells, got all my accounts on payment plans and set up direct debits in 15 minutes. Set up my account with Ardent this morning - tried to make a payment plan on their website - it refers me to call them up as it needs a review. Ring up, give them there own reference and there own password that they set, my email address, name, date of birth etc.. They have the wrong address for me, and wouldn't pass security even tho they have an address for me I have never ever been to in my life.. I was told to ring the creditor myself and update my details with them - what a load of rubbish. Until you ring me and want to set up a payment plan thats affordable for me, you can try getting this debt from someone else 11297168 - this is your reference, if you want to ring me and set up a plan, I'll answer, until then, I'm doing nothing else

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P U
United Kingdom | 10 April 2024

This is a scam company, do not communicate with them, as many others have stated here, they being contacted for debts they do not own. I have contacted BT and there is no outstanding balance. I have checked the company via Companies House and their standard response to all reviews is also false, stating they "established in 1997" its a lie, they run since 10th March 2003 and their accounts are overdue to file.

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Mr Rahim
United Kingdom | 09 April 2024

I have been received numerous text messages since 8th March saying I owe money to Ebay for a debt. I have an eBay account, sold only 1 for £5. This scamming company have not revealed anything to myself, no information on how much I owe. They send a text message stating the following: Dear Blah Blah, please pay your eBay account by visiting my-drs.co.uk, using the passcode sent to you via email, Ref XYZ I contacted Ebay directly about this and they have found nada on their system that I owe eBay money and advised I give them no information. Do not give them any information! If you are worried, call the company they say you owe money to and clarify it with them directly first and they will reveal all, inc the debt company they passed it to if you do owe money.

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Zoe Gallacher
United Kingdom | 08 April 2024

I've been sent numerous texts and since blocking the number, they have started emailing me. I am not in arrears and do not owe what they propose, which is over £200! I've never been in debt with BT and am disgusted at the accusations of owing this money. Not only does it waste my time reading etc, it affects my mental health! Ardent and DRS are despicable and do not answer any communication from either company. I am also interested as to where they have suddenly got my personal number from?! You should be ashamed of yourselves!

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Donna Mead
United Kingdom | 16 March 2024

Getting constant text messages to my old number which hasn't been mine for years saying i owe a BT debt. Contacted BT and they cannot see any debt in my name and do not know why this company are contacting me. BT have advised to ignore them and have made a note on their system saying they have advised this. Not sure if this company are legit or not but i certainly will not be contacting them and giving them any personal details for a debt i do not have.

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Anno
United Kingdom | 12 March 2024

sending constant text messages. contacted them they are asking me for personal details, and won't disclose anything to be about the supposed debt I owe, I spoke to Ebay where debt is supposed to be from they have no record of me owing anything.

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Pete
United Kingdom | 08 March 2024

They fabricated a claim against me saying that because my car insurance didn't pay out I had to pay. Wasn't a big amount of money and when you are aggressively attacked for something then it is often easier to pay then to stand up for the truth. Our car hadn't broken down, we hadn't used our insurance policy. This was a malicious and false allegation to extract money by force from innocent people. Beware of this company. I did the full checks with my insurer and it was a total lie.

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Ttrtr
United Kingdom | 07 March 2024

Had these messaging me for two weeks telling me I must pay vodaphone immediately. Each time I've told them I'll pay what I can afford each time they say you have 90 days to pay then other times it's immediately. Every debt company had to go through an affordability check which these haven't done then today another message saying we won't do any plan as the date is over your account could be recalled at any point then telling to pay immediately. Breaking the good customer charter

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Gonkey Goose
United Kingdom | 01 March 2024

I have had these people contact me ref a £48 debt i supposedly owe EBay , I have not used my EBay account for 6-7 yrs , to owe this amount I must have sold 5k in good via EBay which I certainly have not! . My issues is very similar to a lot of others , also the reply from Ardent is an AI reply , so contacted various finance organisations and they all advised do not pay 1 the ref number does not equate to anything . 2 EBay will notify you of passing your debt on ( no email received from them) So basically they are a scam company , I have been also advised that if you block them and they keep sending via other numbers you can legally have them prosecuted for harassment

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Shean Dowling
United Kingdom | 26 February 2024

I have paid my debt but their website is still telling my owe them money, gang of scammers

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David Carter
United Kingdom | 19 February 2024

I’m getting hassled about an alleged debt with Admiral insurance who unilaterally cancelled a policy. Their decision not mine. Ardent ask for sensitive information to log in yet we are always told not to give this out! I owe nothing.

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Paul
United Kingdom | 16 February 2024

I received a TXT message stating I owe money to eBay and can self service. There was an Ref number and a link to my-drs.co.uk. I found this strange as have not used my eBay in well over a month. I have since logged onto eBay to find out I own them nothing, I contacted eBay fraud squad you also confirmed they have no reports against my eBay account. The company are fraudulent

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tara longworth
United Kingdom | 15 February 2024

Literally the worst company ever I have been sending evidence of my bankrupcy for about two years now and no one responds people on phone say send evidence and again another text today and letter wouldn’t mind it’s about £30 but iv been told I’m not to pay as it’s classed as preferential treatment but two years on and your still at it hounding me why don’t you spend time dealing with customer service queries

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Aakash
United Kingdom | 13 February 2024

SCAM DO NOT RESPOND. THEY ARE TYING TO CLAIM AN EBAY DEBT. MY ACCOUNT IS FULLY UP TO DATE. REMOVE ME FROM YOU SCAM SYSTEMS

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