The OTP is well integrated in to the password manager, using it in a single application and managing it together with an account is very simple and works great.

Support is really, really great. Against the incredibly modest price they ask for premium, it's a steal. Easily 5 stars if it wasn't for a 3-months lingering bug in the desktop client where it's unclear whether your password is actually saved,with risk of an account lockout (not bitwarden lockout. See github issue 12022 for both problems).

I love Bitwarden, have used it for over 5 years, and definitely recommend it. The app and browser are both easy to use. I appreciate that I can generate passwords easily and that I can share Collection items with family members. It is such a lifesaver.

I was able to get speedy replies to email request for support. Thanks for all the help.

Bitwarden is, in my opinion, the very best password manager available. I've been using Bitwarden for some time and have been so impressed that I've just paid for a Premium account. Customer support is quick to respond and always helpful. Highly recommended

Rapid response to complaint regarding login failure that prevented access to personal vault. Specific instructions received with resolution of issue. Remarkably little delay in email communication.

Nah. I thought they were great at first but they have quickly proven to be the opposite somehow being less functional than googles default password manager. It doesn't save anything automatically requires some long login process each time and manually searching entries and literally copying and pasting the damn password. I wish that were all of its issues but its far worse.

STOP! This is the review you came here for. I have tried every free and paid password manager on the market, and Bitwarden is the best by a country mile. Zero knowledge and extrely secure, fast, clean, no bloat, built-in authenticator, so east to use, the most wonderful customer support. Its also a guve-away at the price, the value for your money is unprecedented. I renew my subscription with a smile and thank the Univese Bitwarden exists.

We use Bitwarden on our computers and phones. I like it is browser-independent and has password generator, OTP, secure notes and shareable files even in the free version. But I pay for it, it is quite cheap

Funtionierte vor den Updates 26-28.0125 noch einigermaßen. Jetzt nur noch zum ärgern, weil die Browser Extension nicht mehr mit Fingerabdruck funktioniert. Wenn man vom programmieren nix versteht, sollte man die Finger davon lassen. Update 30.01.2025: Nachdem ich in Firefox die Erweiterung von Bitwarden deinstalliert, und den kompletten Cache geleert habe...gehts jetzt wieder. Ein Kundenhinweiß wäre im Vorfeld sicher sehr nützlich gewesen, um diesen Ärger zu umgehen. Ich erhöhe wieder von 1 auf 3 Sterne

I've been using BitWarden as my password manager and two-factor authentication service for over 3 years, and it has been consistently high quality across various devices. Each time I've had some issue with my account, usually billing due to an inactivate payment method, support has been fast and effective. Reasonably priced, and free services are at the same level of quality.

Bitwarden in an excellent service, priced just right and super useful. Packed with a lot of features that protect your passwords, facilitate your logins and give you a peace of mind it's a companion that you'd never want to leave on the bench. To add to the excellent service they have an excellent customer support staff which will help and be with you along the way if you ever have any trouble.

Solid, works reliably and have been using it for years. Keep up the great work.

Coming from another (quite expensive) password manager, I'm really glad I've found Bitwarden! Smooth, with nice UI and functionality that comes for free without any sacrifice in terms of quality and efficiency. Open source and trusted app, it will definitely have my support for a long time to come. Update: I have now bought Premium, for 10$/year. If only to support the developers for their great work. Furthermore, great and fast support from the BW staff.

Best password manager around. The software is available on every platform, it works without hiccups, the UI is very intuitive and you can even try it for free, but the best part is their Support. I've used it more than once and came away impressed every time. No unhelpful AI chatbot, just friendly agents that actually know the product and how to solve issues.

Been using Bitwarden for some years now. Awesome project and pretty reliable for my part and the two times I've interacted with customer support felt like a breeze. You should support them.

I reached out to Bitwarden Support for a feature that wasn't in the program. The support was prompt, proficient, detailed and actually gave me candid answers to my questions. They didn't waste my time by asking me to repeat steps I'd already tried. I'm really impressed, genuinely the best customer service interaction I've ever had.

I have been a paying Bitwarden user for many years now. Never had any problems and have never regretted paying for the service. I have tried others, but went with Bitwarden mainly for it being FOSS, but still providing a sensibly priced premium product.

The great service and speed of solving my questions was superb

I freaked out. For what ever reason I was not able to access my account with my master password. I sent in a service request and got AN IMMEDIATE RESPONSE. Knowing about the vagaries of large systems I knew to wait a while and try again. Success! Bitwarden's response gave me faith that the situation would be resolved, one way or another.