I am quite pleased with my recent experience with custom support. The support I received, via email, seemed to genuinely strive to make sure my issue was ultimately resolved. My issue was with the poor Help documentation given for attaching a file to Bitwarden vault, which is not intuitive.

My favorite password manager. The service works well and is reliable. Customer service has been friendly and professional. I recommend their products to everyone.

Very good password manager, very efficient, simple to use and with a great customer service !

Before I started using Bitwarden, I went through more than a dozen password managers without finding the right fit. That was almost two years ago, and now I barely remember that other password managers even exist. There's absolutely no reason to look elsewhere.Bitwarden is packed with features that make managing passwords effortless. The secure vault, easy sharing options, and seamless cross-device synchronization are just a few highlights. On top of that, their commitment to security and transparency gives me complete peace of mind.Whether you're an individual or managing a team, Bitwarden offers incredible value at a fair price. It's the best decision I've made for my digital security, hands down

Firstly I really appreciate the low-price yearly options for password management. It is a bonus that it is open source and it shows that your priority is privacy- thank you. Support helped me delete a profile I did not have access to anymore and they refunded me the money I had been charged ($40). No hassles, no issues, and timely. Added bonus points for not accidentally deleting my other account that had a similar email. I was expecting this to potentially be an issues (so I backed up my passwords) but everything turned out as planned.

Excellent password manager! It's easy to use, highly secure. The premium plan is very affordable. Highly recommend!

Being a old LastPass user until their hack I'm extremely pleased with Bitwarden but personally need to study its operations more thoroughly soon, there's a lot absorb in its proper usage.

I had what was a complicated problem for me on installing and setting up Bitwarden on the same laptop but one I had to reinstall the operating system. Bitwarden provided a quick and accurate response to my question, and everything is back to normal.

Free and good, some other companies can learn from this!

Bitwarden is an excellent password safe. Secure and easy to use. Even its basic offering is more than enough for most people to need and it's free. It's integration with various browsers and apps is excellent, too, and the support it provides is rapid and knowledgeable. Most of all, it's cross platform, something Lastpass used to be and ruined its usability on the free model by removing. Most people can't afford subscription models, because everyone has started doing this and in the process made the system financially unviable. I would be paying hundreds of dollars a week on products that have moved to subscription models, so I had to abandon them all. I hope that if the free model ever disappears, the company isn't too greedy and offers a one-off low price payment option, with low price upgrade options on new versions, but free bug fixes. Currently, however, the free model has been available for a number of years and I hope will continue to be available for the foreseeable future. ADDENDUM: For those bothered by the long minimum security password, this is essential. Anything shorter is too much of a security risk. All your passwords should be at least twelve characters long. But this is why password managers exist, to enable people to create very long passwords and not have to remember them. You only need to remember the master password. If you can't do that, use a random string of words as your master password, perhaps changing out the vowels for numbers or other characters and using a mix of lower and upper case characters. You can also save the master password somewhere, disguised as something else. Just make sure it's well disguised. Bitwarden also allows biometric login, so you won't have to type in the master password every time.

Very prompt and kind customer support

Ich habe Bitwarden mit hohen Erwartungen ausprobiert. Habe aber etwas andere Anforderungen. Eine E-Mail geschickt und keine 3 Tage später ist das Geld wieder auf dem Konto. Super Support.

Patience in helping me resolve an issue I had. I prefer Bitwarden to others I have tried, not just the price, but ease of use. It works!

The best password manager, and good customer service. I messed up something in billing and they solved it within 24 hours. Nice!

Bitwarden is dependable and the recent issue that hindered saving the user's email address for login purposes has been resolved. Unfortunately, the logout upon browser restart feature is not functioning in the Edge browser.

Your staff is very receptive and responds timely.

IN PASSATO NON AVEVO MAI UTILIZZATO UN PASSWORD MANAGER, POI ANDANDO AVANTI NEL TEMPO HO CAPITO CHE I RISCHI INFORMATICI DIVENTANO SEMPRE MAGGIORI. ECCO CHE ALLORA HO SENTITO L'ESIGENZA DI UN AIUTO ESTERNO! DOPO VARIE RECENSIONI VISTE QUA E LÀ ( SOPRATTUTTO SU YOUTUBE ) HO SUBITO OPTATO PER BITWARDEN, E DIREI CHE HO AVUTO RAGIONE. INTUITIVA E LOGICA NELL' APPROCCIO, CON UN OTTIMA ASSISTENZA CLIENTI, MI HA DONATO IMMEDIATO SENSO DI SICUREZZA! ORMAI FA PARTE DELLA MIA ROUTINE GIORNALIERA OGNIQUALVOLTA NAVIGO CON IL MIO MAC! LA VERSIONE GRATUITA È GIÀ DI PER SÈ COMPLETA!

Free version is so good I paid to support the company. Glad that such a service is accessible for everyone.

In my experience, among the numerous password managers I've tested, Bitwarden stands out with its stress-free, reliable, and highly dependable security. It boasts excellent customer service, always attentive to your concerns, and offers an affordable premium service. I wish there was consideration for foreign currency payments in unfortunate circumstances. Please continue the great work. It is highly recommended, and I intend to continue using it.

I needed some technical guidance for my account and I received a thorough clear reply very promptly.