I had the best experience ever hiring a car. The process was straightforward, fast and smooth. All the members of staff were very friendly and helpful. I got my deposit back immediately after returning the van, and the van itself was brilliant.

This is the second time I have used First Self Drive, this time was for a van as my daughter has moved into her own place. Excellent service as always with the quality of vehicle second to none. Thank you!

First time I’ve used first self drive, I’ve hired many cars, vans and a couple of minibuses over the years but this minibus I hired from first self drive was most likely the best service and vehicle from a hire company I have received… The service on the phone right to collecting the keys is 100% kind and polite and very friendly. The minibus was a 2020 plate and still looked a showroom condition when I collected it. Already got my next date booked with these guys.

Booked a car on a whim in Norwich. Great prices, great little car, really well presented and the check in and out experiences were great with really nice staff. A great experience overall

Excellent service. Really friendly and quick. No hanging around on collection or drop off. Car was very well presented and the walk through of the controls was really helpful and professional. Highly recommended.

I have rented a lot of cars, in many different parts of the world, and quite a few in Norwich, and no where have I had better service. The cars are great, you get personal, friendly, helpful service from people you can call direct and who really care. I just wish I had discovered them years ago. If you are renting in Norwich, this is the place and these are the people to rent from. I rented a Corsa for a month.

Booked a car from abroad for a visit to the UK. Excellent service and a great car (2022 model). Highly recommend!

Great service. Hired a transit for a removal, clean brand new, did the job perfectly. Thank you.

Prompt pick up. Nice car. Well organised. Quick and accurate drop off. No fuss. No bother. Good value for money.

As always, excellent service. The team helped us at very short notice and were kind, professional and courteous - going over and above to ensure we got the vehicle we needed. Would highly recommend and couldn't consider going elsewhere.

Excellent service, v straight forward and unlike the bigger companies all license checking done by the friendly and efficient staff. I would definitely choose First Self Drive again.

Faultless from start finish, staff friendly and nothing too much trouble would highly recommend this company.

Travelling in from USA my rental needs were very specific. The staff were excellent and all so friendly. I was able to get exactly what i needed for my time in the UK with minimal fuss and at a very fair rate. Everything was made very clear at pickup, and again uppn return. The car was brand new, spotless and a hybrid too. I could not have been happier. This is now my go-to car rental company. Highly recommend

I love this company. Vehicles are always in great condition and everyone does their best to help. Always my go to people for van or car hire. Just had a huge Kia Sorrento for 3 days to move daughter between Uni houses in Leeds. Perfect for the job, less than 3000 miles on the clock and did the job really well.

Staff were fantastic and helpful. The car was spotless and the handover very professional. Thank you for all your help. Would recommend this company.

I needed a Car urgently to go and pick up my Dad who was unwell and 2hours away. Left a Message on a Sunday Evening and amazingly got a reply and Booked an Automatic Car to pick up on the Monday Morning. When I arrived I got excellent Welcome and they were very kind and efficient. Was shown how to work the Car and set off in planned time. I would recommend to anybody and use them again should I find myself without my Car again.

This is my 2nd time and again the service was superb. I will always use these guys, always helpful and friendly.

We hired a car for 2 weeks when my son visited from Canada this week, because I booked it when my son was still in Vancouver Wayne was extremely helpful and got the hire all set up before he arrived so it was so easy when we collected the car. Nothing was too much trouble and he made the whole experience a pleasurable one. Thank you to all the staff very friendly office

Brilliant customer service. Lovely clean van and at a reasonable price. Wouldnt hesitate to recommend or use again. Big thanks to Wayne for his patience when I called multiple times to query size of the van. Thank you.

I hired a transit-sized van from First Self Drive over a weekend. The staff were very helpful, courteous and professional. The vehicle was clean, well maintained and reliable - perfect for the job I hired in for. I have hired various vehicles from First Self Drive over a period of about ten years. I have never had a problem and would not hesitate in using them again. Excellent service. 10 out of 10.