Our operative had a strong accent, so we could not always understand what was being said, which meant we had to ask for repeats. The Yes/no format of the questions was unhelpful in parts - leading to a lengthy discussion among the medically ignorant (all of us, though we knew a bit more) as to how to answer a question as to why a drug was prescribed. While I understand the need for the endless regulatory warnings (to comply with regulation rather than actually inform the applicant), these add to the length of calls - and, from memory, some were even repeated at different stages.

So easy to apply with great results

Very easy to use website.

Very easy to sort Great price on travel insurance

We had a problem with the website it didn't register all my declared medical conditions so we ended up paying a lot more

The lady I dealt with was very helpful and polite

First time user for your holiday insurance single trip from 11th May 2025 which was simple and satisfactory Web site to book and hope for similar support in the event of any future assistance or unfortunate future claim.

Great product great company and a great price we are very happy

Staff very friendly and helpful and first class service

I found the website easy to use. Straightforward questions a d clear instructions.

I can only review my experience of booking the travel insurance. It was relatively quick and straightforward, given that other companies have made it quite difficult. I was able to register some long standing health conditions and the quote l received seemed fair to me. I do hope l have no need to claim for anything that may happen, as this would be a separate experience.

Clear and concise. Covered all my needs.

The staff were very very helpful on the telephone, and asd we insured with you last year, we thought lets use you again for this year

Process was easy to follow and the price was good

Very experienced & patient operator

Good service and price.

I compared many companies for this years travel insurance and some of the quotes were really exorbitant. A few were cheaper but with less cover. Thankfully Good to Go offered good cover for a very reasonable price for an older couple with medical conditions. The web site was straightforward and easy to navigate. I received our confirmation and documentation within a few minutes. Very happy so far and will look to use them again.

Very easy process and well priced. I picked up your name from an advert on Boom Radio with a discount code. Very pleased with the quote and the process. No nonsense, quick and efficient.

Very concise questions and straightforward to complete.

I felt that the amount of questions needing to be answered was rather high especially since I have taken out a policy with you previously.