When we arrived we were able to make contact since the unit was locked and the code we had did not work and everyone needed to use the restroom badly!! Communication was very important!! since this was our first time using a Air B&B we didn't know what to expect. We found out how ADA requirements were not used in the industry. The house was great the view was spectacular. The rental company was top notch!! We will be using them again!!

Service is good. Fees are too high.

Very helpful staff to work with...always responded with answers to my questions.

The cabin was clean, beautiful and well appointed. The pictures did not do justice. We had a wonderful time as the cabin was close to so many quaint towns and beautiful mountains and scenic places. The only negative was we extended our stay a night and were charged full price. In the info book at the cabin, it stated you could extend at half price for up to 3 nights. We were not informed of this and when we asked that someone check into it for us, we didn’t receive a reply. We still loved our stay and will return!!

Getting people to answer the phone rather than having to always leave a message.

We have been using Blue Ridge Mountain Rentals for several years. We’ve rented cabins in Boone, Seven Devils, and Banner Elk. BRMR is always prompt in sending all the information needed to prepare for our stay in advance. They are easily accessible if there is an issue or question regarding the property. All of the homes we have visited are clean, well-maintained, and accurately described on the listing.

The home is lovely! It was clean, new and beautiful!

Always a wonderful stay and feel well taken care of!

Everything about our stay was excellent. Our cabin was nestled away and private. Customer service was top notch and responsive. Definitely plan to stay again.

Just as described. Clean, well equipped and beautiful view

Great location

Great house and fantastic communication. Thanks!

Disliked spider infestations in all rooms. Loved the yard Disliked lighting in house... too dark Liked area attraction discounts Furniture on front porch needs replacing as splintered Pots and pans were awful, rusty and unusable. Cottage needs basic pots and pans for breakfast or easy dinners House needs a thorough cleaning! Housekeeping needs to dust and clean. Blue ridge Staff were excellent and customer service oriented. The cottage could be a fabulous small destination with upgrades.

This cabin was perfect for our group. Loved that the kids could have the entire downstairs. It was beautifully decorated and so well stocked! The view could not be beat and the communication was incredible. Love that there was no pet fee, was the primary reason we chose this cabin and so glad we did. We will definitely be back.

The constant communication made the trip more relaxing and enjoyable. Beautiful clean home and well maintained.

Blue Ridge Mountain Rentals did excellent job with coordinating and making this vacation wonderful. Very responsive for all of our needs.

The rental experience was smooth and notifications throughout the rental process were helpful. Overall the property was very impressive in size and design with plenty of room and high end features. Nice location in Boone. It met my families needs well. Unfortunately the ice maker and dishwasher did work ( I was informed before arrival) and the furniture in the great room was either uncomfortable , unusable or damaged(I was told about the damage ). The refrigerator leaked water onto the kitchen floor and many work lights in kitchen didn’t operate. The switches on hood over the outside grill didn’t work and were coated in grease. Overall cleanliness was fair-good but there was overflowing smelly trash in the garage ( thanks for promptly taking care of this during our stay) and the freezer held partially eaten food from the previous renters. Id consider the property for future family gatherings if the above mentioned issues were resolved .

We enjoyed the rental property very much. The house was spacious, clean, and amenities were were sufficient. We also appreciated the notification for a possible early arrival and the discount offered for additional nights which was available to us. Unfortunately, we were not able to take advantage of that offer. The area was beautiful. We loved the deck outside with a view of Grandfather Mtn. Blue Ridge Rentals was very attentive to our needs and kept us informed updates.

Well, for one, You actually can talk with someone on the telephone, if needed. They either answer or let you leave a voice mail a they DO call you back!! Very professional and they give very nice benefits to repeat customers. Bottom line, in a world of automation and slack property mgmt and community association mgmt. companies, these guys know what their doing and seem to truly care how they perform for the renters and the property owners!! Give them a try, you’ll be impressed.

Great cabin vibes! We enjoyed a peaceful stay up in the glorious mountains soaking in the hot tub while gazing at the stars. I will mention this is a cabin, so it’s all wood, so it does make some creaking noises, they all do! The location of this property is central to all other areas, easy drive into Boone, Blowing Rock, and Banner Elk! Definitely will stay again!!