BRMR did an excellent job of keeping me updated with reminders of our trip and, as the date got closer, of sharing all of the info we needed for a smooth check in.

Love the house Come every year but once again the bug issue I understand it’s in the mts but twice while sitting on lounge chair in Living Room two different weeks a large black fast moving bug on chair and another day crawled on my arm Not fun Another day also large black bug fast moving in master bath and ran under tub Found another dead bug in main floor bathroom Otherwise love the house Crystal the house keeper was great and whenever we asked for something Rental office took care of it

Home cozy, clean and has everything you need to enjoy your vacation. Well stocked kitchen with all you need to eat at home. Very comfortable beds. Highly recommend.

We have been renting through Blue Ridge Mountain Rentals for years. They have always offered great properties, with awesome customer service if we needed anything during our stay. We highly recommend them!

Bridgepoint Cabin is in a great location, only 3 minutes from the Mast General Store, and the Mast Annex Store. We enjoyed the wrap around porch, as well as seeing many deer early mornings, and late evenings, that would walk into the cabin yard. Also the cabin is right on the Wautauga River, and easy access for fishing. The cabin was fully stocked with all the amenities needed making our weeks stay enjoyable.

I consistently have had great experiences with BRMR. On my most recent stay we could not find the instruction booklet at the property. I called the 800 number and immediately received the information I needed.

Blue Ridge Mountain Rentals is an amazing company that offers exceptional customer service. We had a family event and had to cancel a stay, and they were very understanding and helpful when we booked a new date. Both cabins we stayed in were beautiful too!

They are always courteous,very helpful and accommodating. All the personnel are great to work with. If you have any problems they take care of it right away. Have used them many times over the years always a pleasure to work with.

I loved the rustic feel of the cabin and the convenience of the location. The oven was unusable for me to cook for our family reunion because I guess someone before spilled oil or something in the bottom and it didn’t get cleaned out. The whole place started smoking and I had to open all the doors and windows and that was just from preheating. The hot tub was so overly chlorinated that it burned our eyes and nose so we couldn’t really enjoy that. I even left the cover off for two days hoping it would help. The trash was not emptied from the visit before us so the bears strowed it everywhere and I wasn’t going to clean it up. I don’t think I would stay in this cabin again because it’s literally right on top of another house. I will rent from BRMR again because we’ve rented many cabins before and been pleased. This one was cute but too many negatives.

Blue Ridge Rentals provided support during the entire month we were renters. The listing was excellent and was described accurately. They provided help with entry into the property as well as follow up assistance with minor problems we encountered. We highly recommend this company!

Beautiful cabin, with everything you need. It is very secluded, so prepare to cook, no delivery service, but there is a small restaurant near by. If you are looking to disconnect in peace and luxury this is your place, love that is pet friendly. Very clean, very well appointed.

Great house for our family over Labor Day weekend.

It was good being back in Banner Elk. We have missed it since selling our cabin. The power outage was unfortunate but familiar. The leak from the vent over the dryer should be fixed. The fan in the main floor ensuite should be repaired. Checkout time should be changed to 11:00 not 10:00. The bedpost in the main floor bedroom should be repaired. The grill om the porch did not function; may have been out of propane. One of the lights in the main floor bedroom wasn't working. Main floor TV was very difficult to operate. Otherwise, all good!

Great, responsive team! Created an amazing mountain vacation for us. Highly recommend.

We really liked the grill and porch especially.

Easy booking, check-in and check-out. Had some questions during the stay and they were resolved quickly.

Rented a cabin on Labor Day weekend, Beaver Rock Lodge. My family and I were looking forward too it, as we have rented 3 times with Blue Ridge. The cabin we rented, living room AC was not working, Kids bedroom upstairs had no AC. And two seperate porch doors were not locking, which is a huge safety concern, especially when I have 2 little kids. Lights porch deck would not turn on. I reached out to after hours support to ask for accommodations. The after hours team, mentioned I can't send anyone out tonight, but first thing tomorrow and just put a chair up against the door. Anybody with kids, would know this is 100% unacceptable. My Family and I drove home that night in pouring rain for 2.5 hours, very disappointed with the after hours support team, and how the cabin was not functioning properly to enjoy a long weekend.

Blue Ridge Mountain Rentals website was accurate, the online chat feature was very helpful in answering a few questions. After booking our rental, they were very responsive sending emails informing us of all that would take place during and after our stay. Our rental was exactly as pictured and described and worked very well for our stay, We were contacted during our rental via text several times to insure all was well.

The house was very clean and there was a calling service to answer any questions or requests we had over the weekend. Our stay was great. We rented through BRMR several times and always had a good experience.

This was easy to book. Representative always available to assist and answer any questions. Cabin was very clean and loaded with dishes and cookware. Very nice hot tub. Nice back yard for our puppy to get some exercise. The main Camp of Eagles Nest was right around the corner and easy to access the amenities.