Ordered four pans online. Excellent quality in design and manufacture. Delivered exactly on time, safely. Delighted with them and a pleasure to use.

I am pleased to say that the customer service is excellent. I expressed concerns that my order was taking a long time to be dispatched and sent a chasing email which went unanswered. The company looked into the situation and advised that an email had been sent which for some reason ended up in spam . So thank you for taking the time and trouble to assist

Best frying pan I have ever owned. Not cheap but really good - hope it remains so. Pan can also have none stick coating replaced at a later date if required.

Absolutely fabulous products - i have bought an elite stock pot, frying pan and pot. All are superb. Very comfortable handles and heat distribution is great. You can feel the quality and i will be using these for years.

Great service, great productd

Love the seasoned carbon steel frying pan.

Spent ages trying to find a frying pan that was not non-stick coated and made in the UK. The pan is superb, its high quality and was a reasonable price. Excellent to use and I am going to replace my existing cuisinox cooking pans with Samuel Groves pans!! Very happy customer!

Amazing service, purchase received only a couple of days after placing internet order. Product purchased was Britannia cast iron frying pan, absolutely first class. Unhesitatingly recommend both Samuel Groves and their most excellent cast iron frying pan - and yes my food does taste just that little bit better too!

Excellent customer service received when I encountered a problem. First class service!

Pans are beautiful and feel so well made. Been thrilled with them since they arrived.

I loved a direct acknowledgement from the staff, rather than an automated e-mail. Ordering was smooth and straightforward too.

Product arrived promptly and well packaged. This is the second time I have ordered from Samuel Groves and found it easy to place an order. Satisfied with their service and the good quality of their products. Would recommend.

Rapid delivery and very protective packaging. Haven't used pan yet but looks and feels good!

This is a great product, with excellent customer service. It helps that a certain Michelin Star chef uses them.

Excellent products sturdy and aesthetically pleasing a rare combination

I purchased the 26cm chef's pan online from Samuel Groves on 6 Oct 2022. Immediately following the order, I received an email from a REAL person, giving me a direct contact number, should I have any questions about my order!!! Amazing and brilliant in this day and age. When I received my beautiful British-made pan, it was extremely well-wrapped and is a joy to use.

Top quality British made product and good delivery service. Very pleased. RB

top quality and economically priced

Samuel Groves's ingenious 20.5cm round cast iron enamel casserole has transformed my sourdough bread baking. I turn it upside down so the shallow lid becomes the base and the deep base becomes the lid, allowing room for oven rise. Amazing results each time I bake! It's a marvel and a joy to use as it cleans up a dream. I also have their stainless steel cookware and Mermaid anodised tray. Indispensable. I wouldn't be without them. Great quality, made in the UK.

Brilliant service. Placed an order on Sunday evening and everything arrived on the Wednesday. Very well packaged. The bags for the pans are great. Haven't used the pans just yet but they seem very very well made and it's nice to be able to find something that's made in the UK and support the company. Would definitely recommend them.