Great room wonderful friendly staff treat you as friends. Great location for train and amenities. Very good breakfast. Would highly recommend.

Easy to book , plain and simple with a great choice of events/shows, hotels and travel!

Great Service. Attention to detail was excellent. Will definitely book through them again.

You always wonder with a theatre break whether the hotel will live up to expectations but it exceeded it. The hotel was within walking distance of the theatre, every need was catered for and to top it off the theatre seats were superb. Would highly recommend hotel direct as you are in good hands!

Could not be better, all what you want on one site and very helpful if there are any problems. Pricing is very competitive especially if you are booking multiple attractions, ie, Theatres, Transport and Hotels etc. I have used this site many times and cannot fault it.

Everything made quick and easy for booking our train , hotel and theatre tickets would definitely recommend!! Can’t wait to book again 🤩

Great experience using Hotel Direct for my partner's birthday celebration, easy to book everything, lots of information provided and great service. Would definitely recommend.

Excellent service. Nice and easy to use also reminders definitely use again

We had great customer service from Chris Fittock with the lack of tickets, he sorted it out very quickly and he was very knowledgeable about getting the barcodes displayed on my phone! The hotel was to a good standard and the show was excellent. We would happily book with this company again

Great communication, documents & very efficient at booking the package. Used before & will use again xx

Simple easy to book great recommendations straight forward no fuss

Hotel Direct were great from start to finish. This is the second time I have used them and both trips went without a hitch and cheaper than booking all things separately.

Easy to use website. Kept informed of my reservations I always use this company to book my London trips.

Booking was easy and communication from the company concise. Travel arrangements worked perfectly. Would definitely use them again.

Company easy to book through.

Really disappointing after researching for a while and choosing to book with hotel direct. This trip is for my Mum's 70th birthday surprise - I rang to ask if we could be allocated a table on the train at the time of booking (I've already logged on to LNER and can see that as it stands almost the full train is empty as this is an advanced booking). Despite this the call handler informed me that they cannot do this, and there is no way to change this once booked. But if I did really want this I could pay 100 pounds extra (per person so £200) so that once I've booked I can log on and amend my seats. This option would make what seems like a really reasonable price with hotel direct, become around 50 percent more expensive than booking with the hotel and train directly, all because they were not able to (or happy to) reserve a specific seat on an empty train. Such a shame! I can see those in the reviews who have not required this have had a good experience, shame we could not afford the additional cost of £200.00 for the free service we were requesting. It's all feels a bit like a certain airline who charge low prices but then get your money every which way despite this option being free for customers of LNER.

Excellent service we only use this company when traveling by train including an hotel.

very easy site to use and set up everything

Good value hotel and show package supplied. They emailed a confirmation of the booking a couple of days before we went which was appreciated

Easy to find a great deal on the hotel and tickets for the theatre. Plenty of places to eat and easy to get around London.