They personally called me after sending an e-mail to get my thoughts on a topic in the order. Most companies would have waited for a response to an e-mail and likely would never have followed up!

Very impressed how hard the company tried to inform me my order was on backorder and giving me the option to cancel it. Another company I ordered through didn’t inform me my order was back ordered and never gave me an option to cancel.

Great product and great customer service.

Great customer service!

On 7/10/21, I spoke with Mora regarding a piece of furniture that I am interested in. She was very kind, informative and professional. Overall, a pleasurable experience ! Nancy

I was told how long it should take our chandelier to reach us after it is shipped. The store has wonderful products to choose from. I wish we lived on the west coast so that we could walk through the store and choose what we wanted for our home. I recommend this store to anyone looking to purchase things for their home.

Great furniture and they helped me a lot with my delivery! Thank you!

Very helpful and professional. I have never ordered from them so hoping it works out as explained.

The design manager Mara (sp?) was fabulous. I was just about to give up after two failed internet purchase attempts followed by being disconnected via phone but she called me back and was able to process my order.

Long wait time, but I was notified right away

It was my pleasure to do business with Alejandra, she was very thorough and pleasant. I’m very excited to receive my table.. Thank you

I appreciated the prompt and accurate response to the question I had about shipment timing.

Alejandra was very professional and helpful. Looking forward to my new dining table.

My sofa delivery date was delayed. Although I was notified by email, Customer Service contacted me by phone to explain the issue and confirm the details and confirm that I wanted to move forward with the order. I truly appreciate the care and follow-up and have enjoyed my GRAYSON LIVING experience! So excited to meet my new sofa!

Fast delivery great customer service

I recently called regarding my order that I have not received and the customer assure me to email me back , in relation to the status of my order and Im still waiting.

Rep I spoke with was fantastic and great to work with. Will definitely look at Grayson Living for future furniture purchases.

Very easy, lovely experience

I texted with Monica and she is wonderful to work with. Waiting for delivery.

So far so good. We just ordered our table so we may have more to say when it arrives.