Grayson Living

265 South La Cienega Boulevard, 90211, Beverly Hills, US
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4.50
Based on 751 Reviews

5

79.49%

4

5.06%

3

3.99%

2

3.60%

1

7.86%
About Grayson Living

Grayson Living is the best place to shop for luxury home furnishings online, hand picked and curated for you. Based in world renowned Beverly Hills, Grayson Living has access to an unprecedented selection of the most desired home brands in the world.

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Mark
United States | 19 May 2021

Extremely helpful and friendly salesperson. Plus, phone was answered right away. Price was very good as well.

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shahab khatami
United States | 19 May 2021

i ordered a dining table, your price is very competitive and customer service you provided. is excellent.

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Kirsten
United States | 19 May 2021

I spoke with Teresa. First of all, I did not have to wait 60 minutes on hold to get someone-they picked up pretty quickly. Second, Teresa was HONEST with me on timing, very smart, and efficient. She is very good at her job, and I am going to go back to her/Grayson exclusively.

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Elisa Garbett
United States | 18 May 2021

I purchased a $1,700 chair waited over 8-weeks and when it arrived it was scratched. When I contacted customer service that stated that "it was a superficial scratch" and they would send me a pen to repair it. How would you like to buy a new car at full price with a dent in it and the dealer says "So what it's not that bad!"

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Teri Tavour
United States | 15 May 2021

I am so pleased that I found Grayson Living's website. They have a wide selection of beautiful high quality products. I found their prices and extra services unbeatable. Their entire staff are friendly helpful and well trained. I am especially pleased with the service I received for Mora their Design Specialist. From the moment I spoke with Mora I knew I was in the right place. She instantly made me feel comfortable and confident with my choices. Mora guided me through the selection of furniture, rugs and decor and budget for 2 bedrooms and my living area. We began the process with photos that I had of my floor plan, paint and tile samples, flooring and more. We discussed styles color and size options and I am thrilled with the way it all came together. The experience with Grayson Living and Mora was fun, easy, exciting and a great value! I am a very happy client and l will continue to do business with them. I highly recommend them to all.

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Jerry Akin
United States | 14 May 2021

Problem in order was the shipping address was incomplete. E-mailed their customer service and it was corrected quickly.

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Shaun McGregor
United States | 13 May 2021

Availability and shipping time is not what was quoted on site.

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Cindy
United States | 11 May 2021

Grayson Living accepted my offer and I placed my order via phone with customer service. Product is on back order but I was made aware of that when I placed my offer. Looking forward to receiving my new pieces.

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Stephanie Lamanno
United States | 11 May 2021

Great service and reasonable pricing!

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John
United States | 10 May 2021

We just stumbled upon Grayson by accident and they have a great selection of high end furniture at reasonable prices and free shipping👍 We just ordered a beautiful new Hooker dining room table and the order by phone went very smoothly and completed in less than five minutes. We will most likely be back for more!

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Jamison Sheehan
United States | 08 May 2021

Very easy to place and change an order. Monica was great to chat with and extremely helpful.

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Becky Joyner
United States | 07 May 2021

Excellent! Professional! Timely! Every bit 5 star. Thank you for conversing back and forth until we got exactly what I needed. Received my order yesterday and was surprised to get it so quickly. Would definitely recommend Grayson Living to anyone.

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Cynthia Bolton-Smith
United States | 07 May 2021

Great Service.

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Michele
United States | 05 May 2021

All my questions were answered efficiently and it was a pleasant interaction.

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Karen S
United States | 04 May 2021

So far so good - Placed the order Sunday - by Monday afternoon I had an anticipated shipping date. Longer than I hoped for but in fairness same timeframe as some pieces I just ordered elsewhere. Fingers crossed date can be met!

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CHRISTIAN Maurer
United States | 03 May 2021

I called today to upgrade to white glove delivery. No problem, most of the furniture isn't shipping for 1-3 months. All of that will be white glove. Of course, can't do anything about the pieces that have already shipped. Hope it won't be a big deal. The cust service people are awesomeThey get answers quickly and are very professional.

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Conny Johnson
United States | 02 May 2021

I ordered a beautiful Copeland dining table. All the questions I had were answered by Monica and Theresa who were on their Chat site. They were wonderful! Grayson Living was a lot less expensive than any other store. A lady from Grayson followed up by calling me. She was very pleasant and professional. It will take a few months to get the table, but I know Grayson Living will make sure I will be a satisfied customer. In fact I am thinking about buying another table from them.

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The Decorator
United States | 01 May 2021

The sofa table that I ordered was just as it appeared in the magazine. I love it.

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Matt Porter
United States | 01 May 2021

Really disappointed that the shipping date is almost two months away. This is not a large item and the wait time should have been indicated at the time of purchase.

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Kathy S
United States | 24 April 2021

I sent a note stating I purch. This armoire last year. Showed up w/top damaged rt. Down to the bare wood. Refused shpt. Monique immediately sent me an email stating she would watch the order and make sure everything would work out. I said I would think about it. She followed up again and convinced me to order it again. She is a breath of fresh air. Finally, someone who understands customer service. She's a good employer.

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