I would like to express my gratitude to the Portsmouth MG team for assisting me in finding the ideal vehicle. The process was swift and straightforward, characterized by exceptional customer service. I would particularly like to commend the salesman named Sunny, who made both my daughter and me feel very comfortable throughout our experience. Thanks for all your help Lisa 🙏

Excellent customer service received during my experience with Hyundai Guildford, Mr Nic Martin was exceptional in handling all my requirements at every stage during my purchase.

I recently purchased a new MG ZS, and the customer service I received was impeccable, all thanks to Kelly. Initially, I had spoken with her colleague, who unfortunately failed to follow up with me twice. However, once Kelly took over, everything changed. She was extremely helpful, knowledgeable, and attentive, taking the time to explain all our options clearly. She guided us through each step and helped us select the model that perfectly fit our needs. I couldn’t be happier with the experience—Kelly’s dedication and professionalism made all the difference. Highly recommend!

We bought a car from Richmond Hyundai Portsmouth and had really great service until we paid for the car. 4 weeks on, many emails and phone calls and still have no warranty or breakdown cover paperwork. I was also promised our private plates made up on there dealer plates and i haven’t received them either. Feel like we have been fobbed off by the sales guy and manager. Also Richmond won’t price match a vehicle as stated on there website. Avoid, ruined our car buying experience!

Ben was friendly, efficient and made the whole experience pleasant.

Excellent customer service and friendly staff. Very happy with the car.

Maz was amazing

Adam was very polite, helpful as well as knowledgeable, he made my transition very easy from my old motability car to my new one. Would definitely recommend.

Test drive.. Assisted by Kallum, excellent knowledge and great customer service. Would recommend

I would give zero if I could. Most of their glowing 5* reviews are for new car purchases. It is a different story when you take car to be repaired. Don't expect it to get done quickly & for them not to find other jobs to be done in their 'free health check'. Customer Service need some training. A formal complaint being sent now.

I can see lots of lovely reviews on here for Richmond but to be honest, I'm struggling, my Tucson was purchased new in July this year, it's now 3 months old, DO NOT buy the white leather interior, it's useless, gets marked daily, my complaint re the dealer is the support, I have dealt with one manager who has been helpful and one tech who was also helpful but the general salesperson has been really poor at helping me, ignores me for days to weeks, they've tried to clean the leather but it's not perfect and only 3 months old, it's not good so it's now left with me, I have an issue with the collision avoidance and the service person I spoke with was not helpful, 6 weeks to get a loan car or I can drop the car with no guarantee of date to look at it, get it back or get me a loan car, safety is obviously not a concern. I have never in my life considered this but I'm now looking to sell this car and buy another brand

OP was really helpful, going over and above to ensure we got all the information and help that we needed.

I had a great experience today in Hyundai Portsmouth with Lewis Thomas. Friendly, informative and clear on costs and packages available. Can’t wait to pick up my new car!

We had a great experience with Kelly Faith. She was so helpful in assisting us with a test drive and potential purchase. We put a deposit down on a car, and although we didn’t end up purchasing it, we received a full refund and excellent service throughout. She is kind, knowledgeable and professional. Thanks again for all your help!

Great service from Adam Saunders at bognor Regis. Would highly recommend. Even get me informed on his day of. Fantastic

We have bought many car from Richmond Hyundai Portsmouth we usually deal with Harry Khan as we have become more than just customers, he know our family so well really looking after myself Husband & son when we have bought our Hyundai Vehicles, offering great service, and all the usual services which come with a Hyundai, Long may the great service continue.

Very happy with the service received from beginning to end of purchasing my new car. Luke has been great keeping my updated and helping with any queries I had.

Very good service, very helpful. Thankyou so much Geoff.

What a wonderful experience! I’d gone into Suzuki after having a terrible few weeks with my old car at the end of it’s life. I made the decision that Suzuki was for me, on the off chance I went to go and see what they had in stock. I was greeted by Jag who listened very patiently to what I was looking for, what I could afford and generally was very helpful about the whole process. I felt very well looked after and did not receive the usual car salesman pressure at all. It was a very busy weekend day but he made time for me and my partner. Here I am now a proud Suzuki owner! I just wish I’d gone there sooner to avoid my past car issues!

Impressive help in difficult circumstances. Mine are that my husband has cardiovascular disease with Parkinsons plus dementia.He has recently had one of many long stints in hospital. I cannot leave him and it is difficult to have the MOT/full service carried out in Portsmouth as I live 20 miles away. Vicky (Spencer) especially and her team were more than helpful. She was personable and followed up the procedure . She certainly has ensured I remain a Richmond Hyundai customer and will recommend this outlet to all my friends. Very grateful and very touched.