20/10 customer service. It’s so nice to go into a shop, have everything explained in a nice way, with the team never being presumptuous or over explaining. Thank you for helping me test run 6 bikes and going above and beyond, appreciate it. 100% recommend going here

Fast clear concise response from all friendly staff. The bike has been beautifully detailed before shipped out to me.

Straightforward friendly staff and everyting was ready to go! Excellent coffee too!

Really easy purchasing experience and I got a great bargain!

Excellent service and support during the exchange of my old bike for a new one. Special thanks to the staff who handled the purchasing process—they were incredibly helpful and made everything smooth and easy. Highly recommend!

Very helpful staff and very smooth process to exchange one bike for another. Fair prices and free delivery/pickup over a long distance

Great service,

Great service experience! Hazel was super helpful, informative, and patient with me as I tried to choose the right bike.

Very happy with my new bike, it’s a 2022 Canyon and it looks like new.

I have bought and sold bikes from Cycle Exchange for over 5 years. My recent part exchange was the normal 5 star experience. The level of customer service and attention to detail makes it simple and hassle free. The staff are always willing to help and give advice.

Extremely helpful and knowledgeable staff

The people I spoke with were really helpful and efficient. All communication was very quick and clear. The quotation was fair and once I had decided to go ahead with the transaction, everything went smoothly and quickly. Absolutely first class.

I exchanged a set of Trek Emonda carbon one piece bars which had too much reach for a shorter version. I was delighted with the bars I received and happy with the price I was given for my own bars in part exchange. It wasn’t deal of the century financially but at least I’m really comfortable on my bike now. Happy days

Great product, fast delivery

Item as described. Good price, arrived on time

Excellent service, incredibly helpful.

The team were very helpful and were happy to answer all of my questions. Very happy with my new bike, it was exactly as sold and the delivery service arrived on time. Couldn’t ask for more and have already recommended Cycle Exchange to friends and colleagues.

Nice and easy to do business with. Thanks.

Great value had exactly what I was looking. Bought a few items

Great service and very fast delivery. A pleasure to deal with without any fuss