Cheri Videen
United States | 21 May 2020The wait time for chatting was just a few seconds. The customer service rep introduced herself and was very helpful. She was able to lower the monthly cost of my subscription which enabled me to continue using your services. She also explained how I would go about getting help from Cover Letter Now with regards any formatting problems.
Sonia L
United States | 18 May 2020Very helpful,patient and Professional representative, very nice Actitud. I wish I I can always get customers service like hers, thank you
Geoffrey Wills
United States | 12 May 2020I had an amazing experience with Cover-Letter-Now. The cover letter sealed my high paying job at Amazon as an electrical enginner. Also, when I realized I was charged monthly, I called and it was quickly refunded. The agent, Leslie, was professional and provided great customer service. I would recommend this company to anyone.
Corrine Dacyk
Canada | 08 May 2020Very personable and friendly
Moath Hamed
Palestine | 26 April 2020Berenth is a very good person . Have a great understanding and tha fastest responding
Ramon Gonzalez
Honduras | 22 April 2020Awesome customer service! Fast and prompt!
Rama Alhakim
United States | 19 April 2020Giorgiana (I think that’s how you spell her name) was so generous and kind. I definitely recommend speaking to her about any concern.
Greg Urban
United States | 01 April 2020They make a decent cover letter but I was disappointed that they kept me on autopay. They did do the right thing and refund me 3 months.
Kathleen Michelle
United States | 18 March 2020my guy was awesome!
Dora Grubb
United States | 08 February 2020Great customer service. Very patient
Mona Ozone
United States | 28 January 2020I had a great experience with the customer service rep. Thank you so very much for your help.
Damaris
United States | 24 January 2020Marco772 gave great customer service!!!
Isela Morales
United States | 11 January 2020I had a small issue and called technical support, Ivan was amazing, he was patient with me and very knowledgeable, he tried everything until he got me a solution. I am so grateful for such above and beyond customer service. Really 5 star quality. Highly recommend, thanks again Ivan
Catherine Moore
United States | 11 January 2020Very patient and helpful. Great knowledge of services
Son Huynh
Australia | 29 December 2019It’s definitely wonderful website. I actually got a job from their help. Provide great services
GLADYS A
United States | 04 December 2019Excellent Service from Marcos (# 772). Very humble and kind providing the information and orientation. It was a pleasure can talk with you, Thank You!!
LUZ TOBAR
United States | 26 November 2019I thought to cancel I had no access since I got it and was t aware of the charges on my account but I got great help from Eddie and was happy to fix it great job
Adrienne Johnson
United States | 24 November 2019The cover letter provided to me was reasonably worded. I believe improvement can be had if I provide greater detail about the company and job details that are directly applicable.
Leanne Clayton
United States | 20 November 2019I chatted with Thiara this morning and Thiara was extremely helpful. Thiara was very responsive and offered up solutions to my requests.
Elizabeth Cole
United States | 08 November 2019Great service and kept a customer