The Green Energy Advice Bureau

Unit 3a, Hylton Park Road, SR5 3HD, Sunderland, GB
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4.50
Based on 496 Reviews

5

78.83%

4

8.06%

3

0.81%

2

0.40%

1

11.90%
About The Green Energy Advice Bureau

The Green Energy Advice Bureau are your partner in customised business and energy solutions. Our team of award-winning consultants provide efficiency analysis and review business requirements against current costs and budgets before navigating the energy market to negotiate the best solutions for your business. We match your exact business requirements to the latest information and advice, ensuring you are fully aware of all applicable legislation and government incentives and benefit from energy-saving advancements. We’re proud that GEAB has contributed to a greener, more sustainable future for the UK and the ongoing success of our customers’ businesses. Request a Quote

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James
United Kingdom | 13 October 2021

Thanks to the hard work and dedication of the team, who have now secured us a new energy deal, We are now in a contract that will serve us for the next 4-5 years. I would highly recommend if you are within 12 months of your current contract expiry date. Thank you to the whole team for their professionalism and finally a company that will do what they say and on time.

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Jeanne Roach
United Kingdom | 12 October 2021

I found everyone to be really helpful. Explained everything. Would definitely use them again.

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R JACKSON
United Kingdom | 08 October 2021

Nothing tobe said

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Judith Jackson
United Kingdom | 08 October 2021

Only recently asked GEAB to advise re our various accounts. Very happy with help Chris and his colleagues have given so far in transferring to new supplier. All correspondence/emails/phone calls dealt with promptly and efficiently. Chris is patient and explains everything clearly. J Jackson

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Sharon Sheen
United Kingdom | 08 October 2021

We have received a professional Service from Shannon Nixon from the very start. Communication has been of a high standard and our accounts set up with quick efficiency and professionalism. Hassle free on our side with friendly customer service your side, amazing. Thank you.

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Mehnaz123
United Kingdom | 08 October 2021

Good communication and efficient handling of the switch. Shannon has been very helpful and clear about every step.

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Robert Ashton
United Kingdom | 07 October 2021

At time when energy costs are rocketing and suppliers are overpromising then going bust, it was hugely comforting to discover that this broker only places clients with larger, more stable suppliers. Even better, is that their attention to detail and willingness to keep in touch after the deal is done, which makes them a pleasure to deal with.

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Amy
United Kingdom | 07 October 2021

Shannon was really helpful and easy to deal with and did a great job of finding us the best deal

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David Nicholson
United Kingdom | 07 October 2021

Dealt with Shannon who was really helpful with obtaining my energy prices,would recond to a friend or other business,thanks for a great service.

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raymond
United Kingdom | 04 October 2021

would not stop ring and when told I was busy keep ringing Said I would sort as soon as I got back from Hospital The minute I opened the file they keep ringing

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Jaswinder Singh
United Kingdom | 01 October 2021

Mark ha been my broker for a number of months and I always receive a great service from him. I wouldn’t go anywhere else. Even when he isn’t at work, he messages me with advice on the energy market which is invaluable to my business. He’s not only sorted the gas and electricity for me he’s also looking into my water rates for me. If anyone reads this, and they need help with there energy needs them Mark at green energy is the person to help. Jas.

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Russ George
United Kingdom | 28 September 2021

Quote provided, confirmed in writing that I had fixed price for 3 years. Signed up for the contract. Was later told advisor had made error, and they would not honour the original price.

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Ruth Lindsey
United Kingdom | 23 September 2021

Polite and Patient The staff were helpful, polite and explained the whole process. They offered a long term deal which no other provider did.

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Jackie Collier
United Kingdom | 22 September 2021

Excited , to be rid of the last electric provider hooray. Very happy with the service and advise I've been given. Thank you . Jackie at Wool 4 Ewe Stornoway

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Fiona Maybrey
United Kingdom | 16 September 2021

The only reason it wasn't five star was because one of our many sites was missed despite frequently mentioning it until after all other sites were completed then they noticed that one had been missed when it was pointed out yet again. everything else went smoothly as did the last site and much work had to be done by Green energy on our behalf.

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Peter Cliff
United Kingdom | 26 August 2021

Good front end sales patter let down by exceptionally poor after-sales "support". As a business owner myself I am reluctant to lodge negative reviews, but I'm afraid my experience with these guys over the past year has been significantly less than satisfactory. On one of our accounts we are now being charged (by EON) both under an old meter that has been removed as well as under a new replacement smart meter - in both cases on an estimated basis. Leaving aside the fact that EON themselves are utterly useless at responding to emails, we have simply been cast aside by GEAB, despite repeated promises to get this situation sorted out. During my last telephone conversation with a supposedly senior advisor within GEAB it was very apparent that my conversation was competing (unsuccessfully) with the whole of GEAB's office (including my contact) noisily watching the EUROs...needless to say, 2+ months on I have yet to hear anything more... With hindsight, I should either have renewed with my existing supplier(s) or talked with other suppliers direct. In any event, I now have another 3 years to contemplate my own foolhardiness in not doing so....

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Churches in
United Kingdom | 24 August 2021

Scammers and fraudulent action. Have locked churches into rates higher than market and with unethical and inappropriate suppliers. All despite clear and repeated instructions to them that these contracts were not wanted. Do not trust and do not sign any letters of authority otherwise you’ll be sorry and pay a high price for years.

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Jane Woolmer
United Kingdom | 11 August 2021

Mixed experience, not cheaper than I could have found, but a contract to suit us was found.

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Julie
United Kingdom | 06 August 2021

We used this company to switch our Electricity supplier with the help of Lerone all run smoothly and now they are doing the same with our Gas contract. Very helpful and would recommend.

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customer
United Kingdom | 06 August 2021

contacted about changing our current supplier as they were constantly badgering us to re sign. The team was extremely helpful and efficient. They managed to sort a new supplier within a couple of hours. Much appreciated.

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