Helpfull opperators trying to get the best price for energy.since using green energy advice bureau i have saved money on utility bills.would recomend

Your customer care officer Rachel was excellent in helping my organisation to successfully deal with four suppliers who had been signed up to take over our gas power when the contract ended. This happened because our chair who was suffering from dementia and ill health had signed up to different suppliers, two of which were undertaken by the same company (not Green Energy). Rachel dealt with all of the companies and completed the sign over to the company we now are contracted to. Thank you.

Very poor service. The Green Energy Advice Bureau did not inform me that my current provider was cancelling my contract mid-way through the agreed term. The Green Energy Advice Bureau later confirmed they DID know about this beforehand. Badly-handled (but polite) customer complaint process. Will never use again.

Excellent service. Would definitely recommend. Rachel Bruce has in particular been very helpful and thorough.

John McDade has been very helpful in securing new contracts for both electricity and gas supplies. We have used GEAB for several years now because with 15 electricity supplies and 5 gas supplies it is a mammoth task to get quotes and arrange changeovers. It is a great relief when someone else sorts it all for me.

Said they would save me money on my Business energy Sign the deal ,when read properly Crazy prices tried to cancel contract Thought got 14days to change mind No 14 day on a business energy contact Not happy All contracts should have a 14days cooling off time

So helpful and not always stressing and hounding me. My adviser Kayleigh Dufour gave me the time and information I needed. I have complete trust in her to give me the right advice and the best deal. She was helpful and listened to the needs of the company. I now do not have to worry about my energy contracts as Kayleigh is dealing with the minefield of a constant changing sector. I really cannot fault my adviser.

Was given standing charge & unit rates over the phone. Seemed like a good deal so signed contract. However, on reviewing the contract there are third party charges which make the contract much more expensive than it appeared to be when given the rates over the phone. I've tried to get the contract cancelled but i'm being ignored by phone & email.

Try conning you into a contract saying one price and giving you a totally different price. Pushy on the phone and very little response when you try contacting them.

whilst the service was satisfactory the prices where not massively cheaper than anyone else and they failed to give correct dates for the changeover from one supplier to another which meant having to phone both old and new to sort the issue

John McDade had been really helpful and provided a most efficient service, a pleasure to deal with him

Couldn't be happier with the service from these guys, especially Oliver who has not only saved us money with the new contracts but really helped me with an existing issue we had with our current suppliers - where I was getting nowhere with them he has liaised with them and has sought a plan of action which will ultimately resolve the issue. Highly recommend this company, they really do go above and beyond and are a pleasure to deal with.

The team at 'The Green Energy Advice Bureau' have been amazing! Their service and care has been invaluable, I cannot recommend them enough! Thank you Gary Reay & Team for making the transition of our accounts to Engie so simple and easy. Your dedication and hard work is commendable!

nothing promised has happened and now getting 4 unsolicited calls a day......

One of the headaches of life are coping with renewing your electricity contract. Phoned around a few after speaking to GEAB they totally matched my researched quotations.

Gordon Bain contacted me to help our charity get some money back from the energy companies we have been using. He was completely transparent and a pleasure to deal with. Not only has he got us back thousands but helped us going forward by setting up some new providers going forward. Thanks Gordon.

Great team of people all very knowledgeable and achieved significant savings even in this difficult market

James seems to have gone over to the dark side. They now contact you under the wonderful name of Prestige Worldwide. I was presented with a bill for some contracts that had not gone live and then told that i would not be charged if i let them renew these contracts. I was then offered rates of 25% more than i could get for myself. It was also pretty impossible to figure out whether i was liable for the original amounts or not and as my business was in a different legal jurisdiction it was easier to cough up.

I set up a contract on the promise that it was part of a collective School procurement exercise and was given figures to show we would be paying the same as a previous contract. Having signed the contract, when if began the unit rate was as expected but there are lots of undisclosed pass through charges. Their broker lied and I have email evidence, then to top it off their director signed off the contract without disclosing the fees. To think their letter of authority said they would act in my interests..... The solicitors will be in touch.....

Had a problem with supplier issues. James Swan gave me great advice on how to sort out the problem and was verry understanding. Had to sort out contract start and end dates to explane what had gone wrong. James was great and very helpfull in terminating the problem.