
Mark B
United Kingdom | 28 November 2021So glad to see this shop reopen, the customer service is awesome. Staff are very friendly and professional. Ordered a optoma uhd38 and received it the next day. Fast delivery. Well packed. Perfect all the way…..

Craig
United Kingdom | 22 November 2021Online journey errors right, left and centre. I clicked pay. Second time I have bought from superfi and second time I have struggled to actually buy the product. Pay options are not great. Try using stripe or PayPal aggregator.

Caroline
United Kingdom | 02 November 2021Fantastic service 👍 can't wait to shop again ☺️

Unhappy
United Kingdom | 02 November 2021Accepted order, cancelled order because they had made a price mistake on there website. These companies should be held to the advertised price.

K Tunley
United Kingdom | 15 June 2021next day delivery not in this case very dissapointed

Simon Woods
United Kingdom | 08 June 2021Appalling. I ordered an ‘In Stock’ product but they had oversold it and didn’t, wrote a bad review weeks later they provide a completely false reply telling me that I ordered am out stock and I was aware. Superfi should be banned from Trust Pilot

Ian Boxall
United Kingdom | 08 June 2021Ordered from Super hifi for a next day delivery. After 3 weeks phoned for my money back as nothing had arrived. See other reviews and beware.

RamC
United Kingdom | 24 April 2021Excellent Customer Service. Great guys to deal with.

Eazy Ryder
United Kingdom | 04 April 2021Purchased a QED Power lead. Wasnt happy with the overall sound it gave to my system. Called superfi, Anthony Kemp was really happy to help and explained the return procedure. I was fully refunded the moment superfi received my order back. Superb value and customer service. Definitely recommend.

Josh R
United Kingdom | 16 March 2021Excellent, fast service and great comminication.

Shiv Kadavath
United Kingdom | 02 March 2021I ordered Revel M16 speakers from Superfi last weekend and it was delivered to me on Tuesday morning. Got the best price for this well-regarded bookshelf speakers too ...better than used prices on ebay.

David John
United Kingdom | 09 January 2021Great Service. Good communication fast next day delivery.Thanks

John Collinson
United Kingdom | 06 January 2021Great service from Superfi. Good price for what I wanted and speedy delivery. Many thanks

Rob
United Kingdom | 02 January 2021Still waiting to receive goods over a week after placing order despite choosing next day delivery. Never received confirmation email so had to chase up company myself to check order had been placed. No tracking order on delivery email so, again, having to chase up the company myself to check everything is okay with the order. The staff have been easy to get hold of via the webchat on their site but I'm still waiting on info of what has happened to my order.

Matt Clerehugh
United Kingdom | 20 December 202025 years buying bits and bobs, adding to hifi etc, always fine

Wojciech Lepszy
United Kingdom | 13 December 2020Great price, one day free delivery, item arrived well packed, thanks!

EG
United Kingdom | 10 December 2020Great place to buy hifi. Customer support was first class when making my recent purchase. The price was excellent and the delivery speed really impressive. I would recommend Superfi (Nottingham hifi centre) without hesitation.

Jonathon Lee
United Kingdom | 24 October 2020Superfi were brilliant for me, I believe it was Anthony who delt with me. They got a Optoma UHD42 projector when no other place could and other companies like projector point said they were unavailable even from Optoma direct with no lead in time. Anthony kept me up to date every step of the way, the projector arrived exactly when they said it would. Optoma made a mistake with something not being included in the box, again Anothony sorted this and it arrived in a timely mannor

Helen Dock
United Kingdom | 25 September 2020Excellent customer service, good price and speedy delivery - would definitely recommend!

David Malys
United Kingdom | 23 July 2020I ordered a new needle/stylus for my turntable just before 5pm, as my current one had bitten the dust a little earlier in the day, by 10.30am the next day my new needle/stylus was delivered! Really impressed with the speed from order to delivery, less than a day. As a huge music fan and record collector, not having to go long at all before I could listen to my records again was brilliant.