Took over 2 months for the order to be delivered. Poor customer service.

My ordered was supposed to reach me 3 to 5 working days. Never got it there is no help line to call them direct. There is live chat but not answering.

Failed to deliver what was ordered and paid for in April. Very poor, or no, communication to their online messages, phone voice mail or emails. Had requested a refund and after 3 months from ordering had given up hope of getting that, but today, July, fully refunded. Poor service though all round.

No response to my emails for 2 weeks so far. Absolute rubbish, sent an order I didn’t order. S Storer

I ordered and paid for my tablets 8th May they arrived in July. I had messaged twice with no reply either.

Made an order in late March, it didn't turn up. I requested a refund because I had to purchase the item elsewhere. They responded months later asking how I would like to be refunded and I responded promptly, confirming how. Then, the order turned up, in July. I no longer need it & I did not receive a refund. Avoid at all costs.

Not one star. HALF a star. I ordered Evotears on 14 March. I just received it today, 10 July, nearly FOUR MONTHS later. I was never advised of a delay and when I did finally receive the item, there was no packing slip. Very, very poor service.

Order was placed on 15th April delivered on 25th of June

Took 2 months to get my order. I tried to cancel in the interim and all emails were ignored. AVOID AVOID AVOID

Your sending more than I ordered I sent you a email telling you I only wanted two to try but you ignored me

They score would have been 5 for the product but they lost a star for having to chase up the delivery. Ad.ittedly they had advised there would be a delay and I chose to wait. I felt that they then forgot about me

Shame I could only give one as I wanted to give NONE but it's the only way to give a review, these people who run this NHS Pharmacy should have their licences revoked , they are a sham. I ordered some medication on the 18th of April and I finally received them on the 27th of June and none of my emails were answered, God help anyone that needed their meds urgently , they would be in big trouble. They need to be struck off the medical register and cease trading, and yes I am, very bitter and frustrated against and with these people.

It took over 4 weeks for the delivery.

Failed to reply to numerous emails chasing my order which eventually was sent over 2 months later. All it takes is a reply to stop you thinking it's a scam.

The order took 6 weeks. In that time I had cancelled the order but it was still delivered and I was charged. This company is uncontactable. Will not use again.

I will not be a returning customer. I placed the order back in April. After waiting for 3 weeks I was then told that my order is delayed due to backlog. I kept on waiting for a further few weeks. After a month a half I still did not have my order. I contacted customer care to request a refund. After being asked for my bank details and told that I will be refunded immediately, I received an email informing me that my product was on its way to me. Needless to say, nothing is worth waiting that long. Customer Services made no effort to keep me updated about these delays and I had to chase and contact them instead.

Communication from company and delivery is atrocious. Eventually received my order about 2 months after I placed the order. Would NEVER use them again!

Incredibly slow delivery - it took two months! I requested that this order be cancelled but they stopped responding to me e-Mails. I do not recommend.

It took over two months for my order to be delivered despite numerous emails to customer services. Do not order from this site

Multiple emails i sent to your company were ignored. My request to cancel the order & have a refund were ignored. Order took 4 months to arrive. Will not be ordering from you again