Very friendly staff and understands your needs. Got a full refund as stated due to covid19. Would recommend and use again. Thanks

As my flight was cancelled to Uganda Flysharp have been most efficient in obtaining a refund from Turkish Airlines . The operator was very polite and helpful and I would highly recommend the service.

First time I booked through Fly Sharp. Had to cancel the bookings due to COVID. Staff was very helpful in getting the refund back. No issues in getting the refund back. The staff I spoke with responded to my queries accurately and were following up until I got the refund. Frequent updates provided to me during the process.

I have asked for a complete refund further my cancelled flights .First contact with the customer service was the result of an excellent and fast process towards my refund ,second call I had was from them just to let me know ,my money were to be deposit back in my account. Highly recommended

Booking flights was quick and easy and actually cheaper than other companies. When our flights were cancelled by the airline communication was excellent and full refund received within a couple of weeks. Flysharp have humans n their customer service which is fantastic as I've been dealing with other companies where its impossible to speak to anyone. I will definitely be booking with Flysharp again. ⭐⭐⭐⭐⭐

We have seen many companies coming up like mushrooms, build up some reputation and finally cheating the customer absconding with their money. These fraud companies sell the ticket, issue it but do not pay the airline (airlines give them credit), then without the customer's knowledge cancels the ticket and run away with their money. For me this is the first time dealing with Fly Sharp. I bought the ticket online 8 months ago and did not have any problem, but unfortunately due to the current pandemic the flight got cancelled. Fly Sharp promptly refunded the FULL amount when they received the money from the airline. I know few friends who went through some other agencies and these agencies tried to take £75 per ticket as admin fees when the ticket got cancelled. They had to complain to ATOL or Credit Card companies for getting their money back. This is where Fly Sharp stands apart. I will use them in the future. Thanks. S Jackson, London

Our flight was cancelled by them without our input leaving us stranded in Australia during the covid pandemic. They told us our flight had been cancelled by the airline. Which was untrue as we were at the airport when it took off without us to the uk. We tried to contact flysharp several times and family and friends in the uk tried also to no avail. We had to find our own flight home costing us considerably more that our original flights. On return we managed to contact them, they were rude and unhelpful calming the airline cancelled. When my husband told them he was applying to the airline for a flight cancellation certificate they changed there initial statement about who cancelled our flight. He was all a very stressful time made doubly worse by poor customer relations. Would never recommend this company to anyone

Great service unfortunately my flight was cancelled for Australia in July. I had a full refund with no hassle definitely will use again in the future when this Covid gets sorted

Answered phone really quickly on the 3 occasions I rang. Sorted refund very quickly.

DO NOT BOOK WITH FLYSHARP. I booked a trip to Las Vegas for my fiancé and I, which was cancelled last minute due to COVID-19. Trying to speak to someone was a nightmare, I was lied to on a number of occasions about a refund, and when I eventually got my money back, they had tried to refund me less than I had paid. Entirely unhelpful, incredibly rude and not worth it at all. I really regret booking through them and can safely say I will never go near them again.

Very reliable company. Refunded flight money immediately during Covid times.

Awful customer service. I've been waiting on a refund for months. Every time I ask where it is up to, they say "just wait 2-3 weeks" and give no further detail or information about what is happening with the refund. Avoid FlySharp.

I was due to fly to Canada but unfortunately my holiday was cancelled due to COVID-19 travel restrictions. Thanks to the hard working staff of Fly Sharp I was kept informed and up to date with my rights and given a full refund. I will be using this company again as I found their staff to be quite approachable, understanding and very concious of my plight. I would have given them 10 stars if I could! Fantastic service even if I didnt get to go where I wanted to!

Needed refund during Coronavirus crisis -- supplied full refund. Very helpful service.

I booked flights with Malaysian Airlines which were cancelled due to CV19. Fly Sharp dealt with the refund process and processed my full refund with minimal input from me. I would definitely use Fly Sharp again.

good customer care,as my flight cancelled due to covid i had my money back in full,6 weeks after the flight schedule

Despite being told no admin fees would be charged, my flight refund had £40 deducted from it. But they probably need it more than myself so am not disputing it. Good luck to them.

They wouldn't refund my flight when the pandemic hit, even though it said they would in the contract. Only once I told them my bank was on to them did they refund the money. Swines.

Thankyou to Fly Sharp for a good service, amazing telephone answering at a very busy time, and a prompt refund when our flights were sadly cancelled with Singapore airlines, due to Covid-19.

I had read the negative reviews on here about struggling to get refunds so I was skeptical when I asked for mine. However, on the phone the staff were lovely and helpful and I received my refund within 10 days!