very helpful aand kind

Quick and sufficient I’d highly recommend booking with pirate studio they also have very polite staff

Best company to deal with, quick reply, always any issue sorted with no time, been given free credit and the team are very responsive and responsible, pleasure to deal with!

Always top class. Excellent sound system and set up in the DJ rooms. Management sorted out a problem for me quickly and made the night for us!

Premium rooms are nice, shame there are not more of them because they are often booked.

Always so quick at replying and super helpful. Spoke with Peter and Dan recently, both top boys. Give them a nice Christmas bonus or something.

Excellent customer service, quick is an understatement! Dealt with my issues within minutes of sending Pirate an email. If all companies were this efficient the world would be alot less stressful. Welldone guys 😁❤️

Always great customer service. Quick responses and very helpful.

Great studios, booking system flexibility and facilities to record live.

Fantastic customer service with super fast and helpful responses from the team. Had some issues with equipment recently and emailed in to let them know of a small fault I had come across, I got a very fast reply offering to change to a room with fully working equipment as well as further advice on some additional technical matters. Super friendly customer service from start to finish of the experience, honestly can't knock it.

Really Great help

not only is pirate studios a brilliant place to rehearse and record, but the quality of customer service when i needed help with equipment was quite incredible. their guidance really helped keep me calm and level headed and made me feel that i had no reason to stress. amazing!

Very easy, quick and helpful service.

Needed to cancel a room at late notice and Dan was very understanding. Put a credit on our account to use at a later date. Pleasure to deal with! Mark

Pirate Studios are a brilliant. The online support staff are really helpful (Fred, Winta & Dan helped enormously recently). I'd highly recommend using them.

The access is super easy and the rooms sound great- with added cool lights as well! Customer service is also great. When I fluffed up and booked for the wrong day and didn’t notice until after the incorrect slot had passed, they made a one-time exception for me to credit my account. I’ve used the spaces both for solo practice time and with a three-piece band. My only mixed comment is that at one point I accidentally left my phone in the room when I stepped out to use the bathroom and if I hadn’t been wearing my smart watch with access to my texts with the code in it I would have been royally boned since there isn’t a traditional front desk situation. Make sure to write your codes down if you’re practicing alone!

Dan dealt with my response extremely quickly and efficiently. Thanks!

I had good msg from the Pirat!! Today i was bizzi to come play at Pirat and i book the room and i ask if can cancel or change to me for other days after they give me back the money on Credit which i can use for another time. That's was Grey!!! Thank you Pirat 🙂👍🏿

Clean, all equipment on par, monitors nice and loud, had a small issue setting up but admins were available to help. Will be going back soon for sure.

Helpful, got back to an email enquiring a refund within hours