Got a parking ticket at Notting Hill (it's one of those tricky private car parks) got in touch with Pirate and Dan cancelled it within minutes. Much appreciated.

I had to change a booking as I couldn’t make the time, had a quick and easy explanation on how to sort the issue! Pirate is the one

I've picked up cello recently and was looking for a place to practice without bothering neighbours. Send an email and got a reply back within minutes with all the info / options I have. Very pleased and can't wait for my first practice session. Also me being incredibly random with time, I'm super excited it's open 24/7!

Really helpful.

Professional and easy to work with

I've been going to pirate for a while now and it is an absolutely banging place hands down best prices for rehearsal rooms would recommend it to any of my uninspired music friends who want to join noisy bands, even better for what would be illegal gigs of about 50 people in the big rooms but in all seriousness they've never let me down go on PIRATE!

Why can’t you take a picture of a pirate with a wooden leg? Because a wooden leg can’t take pictures! Thanks for the quick and easy help today :)

Was informed I had to isolate due to coming into contact with friends who had tested positive for Covid, unfortunately this was within the 12 hours before mu booking, however given the circumstances they were so understanding and offered an opportunity to cancel and receive the credit back to book again. The person I spoke to in the customer service live chat was super quick, efficient and lovely to talk to.

Good responsive customer service 👏

Not used Pirate for a while. They sent me some free credit out of the blue so I went to check out a London studio I hadn't tried before to play some drums. Firstly, I screwed up and didn't redeem the credit properly. Contacted Pirate and they sorted it really quick. I took a chance and didn't bring any of my usual gear, i.e cymbals/ kick pedal etc. Turned out the kick pedal was kaput, but through Whatsapp, customer service got it sorted and then gave me a little extra time for the hassle. I think the gear being a bit ropey/not maintained is always the risk with an unmanned rehearsal studio, but Pirate were as helpful as they could have been without being there. Definitely will use more frequently, cheers guys.

Great customer support

Dan helped with a last minute cancellation and was very understanding of the circumstances, this is great customer service!!!

Always helpful. Always quick to respond and assist.

Awesome studios and sound system. Great atmosphere. The support team is amazing with fast response. Dan was very helpful today. Thanks

Great venues, equipment and customer service. Polite and speedy responses.

Yet another great experience with pirate chat. Get straight to the point and always quick to respond

Facilities are always on point Have been to Pirate studios far too many times to even count and each time it's been perfect, issues are dealt with by the support team instantly. Just great service every time

Dealt with Pete for an Account query. Not only was he fast and effiecient, he was friendly and great at handling my issue. It was resolved shortly and I can now enjoy the pleasures of Pirate Studios! Big up Pirate! and Big up Pete!

So here we are with another review for the pirate crew. The boys and girls are always answering questions I have day and night. Never seems like a problem or like you’re pestering them. You can have the crack with them which is the most important part of anything (not to be confused with smoking the crack). Give yourselves an enthusiastic pat on the back. Much love Me

Fred was polite and straight to the point. Solved my issue quickly! Thanks again