I placed my first order and came right through. Mark my agent is on top of it.

Called customer service to report an item not working, trustworthy, made it right

So I just wanted to say in my endeavor to find the perfect foaming soap dispenser for my business I was having trouble ordering online through my phone ( which rules my life) so I called and fell out of my chair when a human answered ! Mark Ragnath thank you for restoring my faith back into mankind as a whole! He should teach customer service world wide not to mention incredibley efficient Job well done Mark and Thank you Kole Imports! Sincerely Cristina Pelayo

Great customer service both via email and phone. They are very responsive and always get back to me in a timely manner. A wide assortment of quality product at a value price.

Rudy is our sales rep and he is awesome!

I'm giving two stars due to the fact shipping cost is so high and it takes so long to get the products ordered. I truly hope that something can be done about the cost of shipping and time it takes to get the product ordered.

Very prompt response to my inquiries and needs. The only problem is that I received 5/18 items that had to be disposed due to unfulfillment by Amazon

The return process took months to get my credit- I was disappointed that this took months. BUT- my salesperson is always personable and works hard to make sure my orders are ready and complete. I appreciate that. The prices are great and being local is SUPER- no shipping charges. KOLE makes the small businesses feel special.

prices are to high for resale

Great service

Great company to work with; especially as an international buyer. There is always follow up as well as suggestions of items that may be of interest given our past purchasing patterns.

Enjoy doing business with Kole. Good buys

All orders have been correct and we have been satisfied with all merchandise

Excellent Service by Rafael Lopez!

Shipping was fast and product met expectations.

I was bit hesitant to place an order for candles which I was planning to use for favors for my wedding since I was a bit late in ordering (about 2-3weeks was all the time I had). I emailed the company inquiring about shipping and was pleasantly surprised with how quick and efficient Mark was in responding to my concerns. Mark was an absolute pleasure-friendly and professional- and assured me I would receive the product in plenty of time. Mark kept me up to date with each move and even sent me a separate email to let me know my candles were on the way and even included the tracking information. Mark sent follow up emails to ensure I was satisfied with the product and I can honestly say I was and still am beyond satisfied with the product and customer service I received. I will certainly be ordering from Kole Imports again and will not hesitate to refer them to others. I look forward to my next experience with Mark and the Kole's team!!

I have worked directly with Rudy who represents your company extremely well. He has constantly delivered and followed up very fast. You don’t get this type of service, especially after your first order. He has treated me as a new client on each and every order. Kudos to Rudy!!!

Kole Imports' products are quality products and are priced right, especially for a small business owner

Prices are not stable. Shipping is entirely too expensive (other sites as such offer free shipping on orders of $25, $50, etc).

Good Service.