We started with a visit to the Underwood Showroom where we were well looked after and saw the available products We were able to arrange a visit from their consultant. Consultant Kim arrived on time. She was able to confirm that replacing our 30yr old Verticals with new verticals was a good option. She had a good range of opaque and translucent fabrics and was able to assist with the colour/texture that would suit our applications. Kim measured the windows and produced a printed quote. This was our 4th Quote and was the most professional with the best range and competitive pricing. Installation is still to come so hope all goes as smothely with this. John & Kathryn

Great experience! All blinds perfect, easy process and couldn’t be happier with blinds ;)

did not come on day they said I waited home all day for nothing next day was unavailable hoping they will turn up tomorrow

Some miscommunications here, and my service was delayed. Then I waited further due to the unforeseen pandemic + inclement weather!

Have gone through whole house with victory blinds, absolutely love them. Great price and they look fantastic. Rep Sharon was very friendly and helpful.

VERY DISAPOINTED WITH INSTALL SERVICE, AND I KNOW COVID SLOWS THINGS DOWN BUT STILL WAITING FOR THE MISTAKES TO BE FIXED AND THERE ARE A QUIET A FEW REGRET USING THEM

Rod as always was helpful, insightful, creative and a joy to deal with. I was very happy and confident introducing him to my client Lisa Aldenhoven

Friendly helpful staff in all aspects from sales, admin, tradies. Very happy and would recommend them to others.

Reliable and very professional

The blind is fine but doesn’t suit because it is a different white to the walls and did not improve block out of light. We were advised that it would not be block out but it is no better than what we had and we are thinking of replacing it with the original one we had which was better.

So fare so good. Have not had the blinds inside yet. But all correspondent has been very good.

It was so easy to choose the guy that came was so helpful.

Very happy with all aspects of the process. Great people with a sound knowledge of the product.

Happy with the friendly consultant Evelyn, good price...

Good Quality Curtains, great service. Only negative is the curtains were very creased when they were hung, I would have expected the installer to have a portable steamer to get rid of creases caused in transit. When I questions this I was told they would fall out. That was over 3 months ago and the creases are still there.

Wrong blind Curtain made wrong Company don’t return calls

Very happy with the overall experience.

From the beginning until the installation, the service was excellent. The initial visit was by Evelyn Stojanac who was very professional, well prepared and so friendly. She came with many samples of the different blinds and venetians, explaining each in so much detail, making it easier for me to choose my blinds and fittings. When forgetting some of the details after five other quotes and information from different companies, she happily came over to my home to answer my questions. The installer was on time and quickly installed my 3 blinds and one venetian. He explained how to use my large venetian when lifting it to clean my windows. I have already recommended Victory blinds to a friend interested in replacing blinds.

Easy, friendly and great at communication

Sorry has to be a one star for lack of communication. Initial measure and quote and guidance provided was very good but then all undone by the total lack of communication 'following the sale'.