Caitlin was professional, helpful and dealt with our renewal brilliantly. Thank you.

Easy to use and good quote

I do not recommend this brokers to anyone, stay away from them if you don’t want to get scammed as once u get a quote and pay for it they will ask for more money inventing different reasons 2 months later after the cooling off period, everyone from customers service team is saying different things, Ruby and Mike are very useless, Ruby is sending emails and asking for more money then when you ring and ask to speak to her for an explanation she will tell that will ring you back but never does. Mike is not listening, he just plays stupid and doesn’t care about the customers.

Natalie was great. She was very helpful and explained everything to myself and husband.

It makes a change to speak to someone who's helpful, knowledgeable and cheerful for a change.

Contacted Insurd to take out a new policy for my camper van .Ashley Lombard was excellent, very professional very attentive to detail and made sure I had the correct policy at the right price , follow up emails were comprehensive and easy to follow.I would have no hesitation in recommending this broker, all in all a great customer experience thank you

Easy and helpful service 👌

Easy to set up and very competitive on price

Ashley was a great help. Very professional and personable. Managed to significantly reduce our premium. Many thanks!

Having spent a lot of time trawling through Insurance quotes online I eventually chose Insured, but I was tired and upon reviewing my proposal after purchasing it I found a couple of errors, one being the value of the vehicle. I phoned Insurd the next day and spoke to Emma who was so helpful and pleasant to talk to, she eventually transferred me to Ashley, who again was very helpful and pleasant, both ladies were very knowledgeable and professional but delivered the service in an extremely relaxed friendly way which made a huge difference when (in my opinion) buying a product such as Insurance which is necessary but pretty boring stuff. Well done guys you are a credit to the company, thankyou both. My query was resolved efficiently and to my complete satisfaction.

Tiffany was very helpful and explained everything and answered all my questions

Quick and easy to use.

Tiffany was very good she did everything she possibly could to help myself,that much so I have already recommended her to family and friends

They’re are doing great Thanks Matt and chris

Cameron answered the phone promptly and handled my call with utmost professionalism. He assisted me in obtaining a taxi quote and went above and beyond to finalise the deal. Highly recommend his service... Mohammed

Ashley Lombard.A very friendly professional lady.Very helpful,I was sorted out in no time.Thanks very much.

Cameron was very helpful it was my first time with isurd and will definitely be coming back and refer my friends and family I liked how Cameron called me back not like other insurance brokers not calling back and the quote he found for me was the best.

Well, not very often after dealing with insurance companies that you feel you could not have had a better service. Emma, who I was communicating with by email, and then Ashley Lombard by phone. I cannot praise enough the service I received, positive and patient, polite with nothing being a problem, very professional but with the personal touch. Rang back as promised in no time at all. 😊 Highly Recommended and a good deal as well, what’s not to like 👍

Excellent service. On the phone about 40 minutes, took under an hour in total. Keen, passionate and professional to deal with. Zak is a credit to the company, well done.

easy and friendly service