Tony B Helped with an order that was not delivered. Very helpful and made sure its expedited back to me after reviewing address

Tony was very helpful in clearing up some questions about my order. Very straightforward and responsive.

Contacts are not real. Very flimsy. Even the box isn't the same as you would actually get from your local optometrist. You get what you pay for

First time buying contacts online and Chad was so helpful. Very kind and informative! I will be ordering again. Thank you!

Hidden processing fees show up when checking out. I would have cancelled my order if I saw a way! Terribly disappointed

They had what I needed and I got prompt easy service

Super quick and easy. A lot of contact lense options and the discount code was a huge bonus!

I had ordered for two separate prescriptions of contacts, -4.25 and -4.50. The packaging the contacts came in say -4.25 and -4.50, however, I’ve noticed the -4.25 weren’t working properly for my right eye. I tried switching contacts for both eyes and realized they are all -4.50 despite what the packaging says.

I've had to contact OptiContacts twice. Once for my mistake, the second for my Physicians mistake. Human nature, mistakes happen! Both times, the customer service was remarkable. I wish that I could remember the name of the gentleman that helped me the first time but Robert helped this last time. He and the gentleman from the first interaction were the epitome of what customer service should be. I am incredibly impressed, never in a million years would I have thought that an online business would be this customer oriented. Thank you, so very much. Contacts are expensive, when your vision center makes a mistake, it is an enormous relief to have support from the company that I've ordered my contact from. Price, very reasonable....shipping, very reasonable....ease of working the site, thankfully easy....customer service, OUTSTANDING. Thank you for being a light at the end of the tunnel

I had 4 contacts out of 12 that were not any good they were dry and had to be thrown out.

My order was quickly shipped to me. My contacts were priced very well with my discount. I loved being able to use a payment plan.

Customer service representative was prompt, friendly, and very helpful.

Went through whole process and at payment screen price was way more than expected because of previously undisclosed fees. Did not order and frustrated I wasted all that time

Overall great service

Online site was easy to navigate, pricing competitive, and delivery on the mark!

Swift customer service. Was able to speak to a LIVE Customer Service right away without going thru the many potions on the fon.

Amazing customer service!!!

Ordering contacts was seamless and easy. Shipping was fast and the pricing isn’t bad either.

Great Customer Service, Many Products to choose from, Great Prices, and quick delivery! Overall easy and pleasant experience.. Will order from you guys again..

Delivery is always prompt. Good customer service!