I didn’t like the service

(Edited later: The customer service reached out to me and I realized I have ordered my prescription wrong - I messed up the plus and minus. I really appreciated their customer service and would buy again in the future. Base on this I'm changing this to 5 star). Original review: The contact lenses doesn't work (the label matches my order/prescription, but when I wear it my world is still blurry).

Auto ship is the best way to go! No need to reorder, it just comes automatically when you want.

I previously contacted OptiContacts regarding a box of Proclear Compatibles, which included dried-out contact lenses with no solution fluid in the packaging. They offered a $10 store credit for the dried lenses. In addition to the dried lenses, three lenses from a box with an expiration date of 2025-03-31 did not last more than 10 days before tearing, although they are intended to be monthly disposables. The lenses were purchased in December 2021, so I contacted the manufacturer regarding these defective lenses. The manufacturer, CooperVision, was willing to send a replacement with approval from OptiContacts to distribute the replacement. OptiContacts denied approval for the manufacturer to send a replacement for the box of defective contact lenses. I understand OptiContacts not sending a replacement from their own stock due to their warranty policy, which is why I contacted the manufacturer regarding the quality of their product. Since OptiContacts denied approval for the manufacturer to send them a replacement to distribute, the manufacturer could not back the quality of their product and correct the situation. I have used Proclear contacts for over 18 years and have not encountered issues like this before. I have also been a consumer of OptiContacts since 2012. Unfortunately, due to this situation, I will no longer purchase from OptiContacts in the future.

Great price and fast shipping.

Quick and easy! Thanks so much!

Great experience as always! I received the contacts extremely fast and much sooner than expected! Easy and fast to buy!

My contacts showed up on time with no problem. I would recommend this company to anyone who needs contacts. Low prices don't hurt either.

They came in a timely manner. They were good quality.

Easy to order and quick to arrive with reasonably priced

I still haven't received the contacts that I order weeks ago. The tracking says it will be arriving late, and it has been awaiting delievery since March 13th, and it's now the 25th. I required my contacts as soon as possible as I must change it out soon.

Web site worked well, I was easily able to email prescription . Contacts arrived as expected. Everything was correct. Very good company to work with.

Very easy website, to order and fill my contact prescription.