Robert was FANTASTIC !!! He was friendly, professional and knowledgeable. I feel confident that I am getting the services I need.

It does not happen often that getting any kind of services installed can be a pleasure. Phil was great!! Friendly, informative and really good at his job!! Cudos!!!!

All my questions were answered. Agent was vary helpful and friendly.

Sherry was very helpful.

I had originally spoken to Ms. Francis. When I called back I was routed to Ms. Sherry. Not only was she as fantastic as Ms. Francis, but she first tried to locate her. When she could not she tried to locate my order and walked me thru everything very diligently. Thanks for a wonderful experience.

Representative was friendly and informative about the products I was interested in. It was nice talking to a real person in America!

Sherry was very friendly and professional and answered all my questions. I appreciated her service!

I was very well assisted by Marci, who helped me get Spectrum Internet at an address that all others told me was "unserviceable"! I even got a same-day installation appointment.

Very pleased I checked out this site! Moving cross country and not familiar with the different internet services provided in my new area. This helped me to choose the one that is perfect for me! Highly recommend.

Overall the experience was great, spoke to one of the employees who helped me out, Peter was great and he was able to answer my questions and not lose me a a potential customer. Overall was great!

Patrick was an amazing help

Great experience

Peter was great he helped out and it was great to hear that he was from Michigan as well

When ordering new service I let the representative know that I needed service installed on a specific day. I confirmed multiple times before ending the call that the service would be installed on that said day. When I recieved the confirmation email I saw that the installation date was not on the day which I was told. It was actually set for the following week. The day that I needed was not availabe. I was lied to in order to get me to sign up for service. It could not have been a miscommunication or misunderstanding given the number of times I clearly & concisely confirmed the day with the rep and recieved confirmation back from him.

Rory was an absolute pleasure to work with. He was pleasant and I felt no pressure at all. His personality and his knack for getting one to feel comfortable is an asset to your company. I can only hope the product I'm purchasing is half as good as he. If so, I'll be one happy customer...

Very informative rep. Pleasant experience

Brian was very helpful! He explained everything to my satisfaction!

Daniel was my representative for adding sevices to a new address. he was helpful, polite and answered all my questions

Great customer service. They answered all of my questions.

Rep was very professional and a great talker. Very pleasant