The teacher is very patience to my son as he is very shy. At the 2nd lesson, can see that my son start to interact more to the teacher. Most important is, the lesson is very interesting and my son look forward to next lesson

On-boarding with Mu Ming is great. I’m provided with a lot of info and very timely as well. he’s shown to be very sincere and even after handing over, he still is very responsive to my messages. Once handed over to the customer service side, I received a call from Jeffrey. there was a vast difference in the feel to the service in terms of sincerity. He mentioned that he will get back to me on the class timings but he did not. Teacher/lessons are relatively decent in terms of revisions, however, there were many interruptions with the network. The teacher could not hear nor understand the child clearly and somehow assumed the topic to be something else. Correction for the child’s reading is lacking even when the child skips or read the words wrongly. Sometimes, due to the timing, the teacher ends the lessons quite abruptly or even ends earlier than the time since if there ie a continuation, more time may be required.

Consultant Mu meng is very fast in replying and solving my question. Encounter some trial issues on new macbook as need to download Google chrome for the class. So I requested for 2nd trial. MuMeng is fast to arrange another class for us. My active son is more confident is speaking mandarin in sentence now after 5lesson. He also look forward to play the "game" assignment. So I increase his class from once a week to 2lesson a week now. Thank you

Onboarding with Consultant Mu Ming is smooth. He is helpful and addressed my queries promptly. My child enjoys having lesson with Wang Laoshi. The learning materials are interesting esp the interactive games. It's also easy to book class through the app. Support from customer service and team is good too.

This is very good and help many parents

🐯 Onboarding with consultant MuMing is great 🐯 How I feel about the teacher and class is great 🐯 Support from customer service and team is good

Jia qing is enjoying the class with her. And no complaining when ask him doing the homework. Teacher is patient n explaining well on the material provided. Hopefully he can dependentally doing his homework next soon.

Mu Ming is really a great consultant! He give me the best option for my child. Whenever I have any question no matter what time he will still reply me promptly. Thank you Mu Ming! Wang laoshi is the best teacher I have tried out so far, she is patient, always give encouragement to my girl and she always put up a big smile. Even as a mother, I feel chill, relaxing and filled with excitement towards her class! Thank you so much LingoAce.

Consultant gave a very detailed explanation on the course outline. Good job.

Very flexible and accomodating schedule! Perfect for me! I am super in love with this flexibility. Coordinator , Mu Ming, was super efficient and i am always well informed of any changes/ updates. Teacher is very nice and my child is addicted and look forward to lessons.

Onboarding with MuMing is very easy. He is responsive, detailed and helpful. The teachers are very patient and understanding. Schedule system is also very easy to use, allowing parents to book and select teachers on the fly. Highly recommended.

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Lingoace sangat membantu anak saya dlm belajar mandarin. Anak saya menggunakan native speaker jadi dual benefit, anaknya mengerti english & mandarin sekaligus. Software nya sangat menarik buat anak2 utk belajar. Terima kasih Lingoace❤❤

I love LingoAce,it is good. I love my tachar

Very happy with my current consultant Jolene. Very patient lady with gd explanations, always helps to update me with the latest promotion and i can only deal with her in late evening and she still respond me immediately. Thumbs up.

Mr. Li （黎垚老師）is a very professional, responsible and very patient sales supervisor. From knowing him to now, as long as we have questions to ask him, he always reply to us immediately and very patient with tireless. He doesn’t ignore us after the class we joined, and every week we always receive his reminder to ask us to punch in and get the points. Even he send blessings on WeChat in every holidays. Thank you Mr. Li (黎垚老師）

I have to say my brother loves his lessons, the lessons are interactive and the teachers are super kind. His Chinese has definitely improved, thanks to this awesome website!

I like the app and the kids love learning with lingoace. The problem is the course consultant doesn’t give me the same offered bonus class when I try to enroll for my another daughter. When I enrolled for my younger daughter, she offered me to buy 2 different packages for my daughter with more bonus classes for the sister. But I told her my elder daughter is on other class and I will enroll my younger daughter first and then I’ll enroll my elder daughter next month. She said it’s ok. Let’s enroll for one first. Then, when I ask to enroll for my elder daughter, they offer me with a lesser bonus class package. Not as promised before my first enrollment. And their response to me is not the same after purchasing the first package. Not as responsive as before buying. The name of the consultant is 崔佳慧

First I have to say Thanks to Teacher Mrs. Gao, her patient and vivid instruction keeps my grand daughter eager to learn without getting bored... I would've rated for 5 stars just for the teacher... But with the selling representative Mr. Zhang, I was so disappointed with him that I purchased for 100 classes plus bonus classes before Chinese New Year, and tried to pay in full, but ran a problem with my credit card... Ended up I paid in half for 50 classes with bonus classes, and promised him to pay another half later... Mr. Zhang did contact me for my another half of the payment and I missed his call... I thought people in China they were taking long vacation during Chinese New Year. So I reached out to Mr. Zhang and tried to pay my another half of the payment on Feb. 13. He was about to accept my payment but mentioned that the extra extra 10 bonus classes are no longer available, because it was ended by the end of January... Mr. Zhang had never mentioned it to me at all that I had to make my half payment before January. I would pay it if I was notified in advance. Anyway, my point is that if your representative promised to a customer for your offering, your company should keep your words, otherwise just state your rules via text messages that customers can follow them... Instead just said the offering is ended... So disappointed and angered for what I encountered with Mr. Zhang.

Fffs I have a question for you