Great service, Penny was excellent

I had a vehicle shipped from PA to FL. I communicated back and forth with Derek. He was pleasant, responsive and kept in communication with me. He booked two drivers and both had cancelled the same days of pick up. One due to an accident and the other due to prior pickup being cancelled. These type of situations happen and it’s not the Broker’s fault. Derek continued to try and find another driver and was able to find a driver who was willing to pick up at the last minute. It did cost $150 more which was very reasonable for last minute. I will definitely recommend Derek and Crystal Car Shipping.

Great price for my Jag being transferred from Texas to Georgia

Derek helped me a lot he was patient understanding and definitely helpful!!!

I satisfied for all the service everything was great thanks to Amelia Perez she help us a lot even I still don’t have any experience with this she still making all of these easy for me thank you. My name is John and god bless you Amelia

Very helpful in getting me the best rate to ship my vehicle Vienna Thomas was great to work with

I can't say enough positive things about Paula and how much help she was ...got me a great driver who kept me in the loop even when he had a mechanical breakdown Will definitely use them again Gary J Pires

I worked with Tina she was great! She was able to get my Infiniti shipped from CA to TX. Although I live in Louisiana I didn’t mind driving the rest of the way. The driver was delayed by one day which was not a big deal because they communicated with my husband and I the whole time. I recommend Crystal Car Shipping!

Service was prompt and efficient. But the quoted price vs. what I actually paid was awful. I wound up having to pay double the quote.

Please don't use this company to transport your car! Facts - I was getting rates for my AZ-GA move from about 10 different companies for $800-$1100, but because of my conversations with them and their reviews, I booked with Crystal Car Shipping for $935. 1 day before pickup she told me there was an issue with the driver, and he couldn't pick my car, but she will work on it. A couple hours later she says that she found another driver, but for $1850, but after talking with her manager, she could do $1450. When I reached out to other companies that gave me quotes, their price was no longer in the $800-$1100, range, but in the $1500-$2000 range. I asked the other companies why the price increased so much, and they said it was because Crystal Car Shipping had the lane posted on a load board for $1200, which means that no driver will do it less than that now. So not only did this company delay me in getting my car, it cost me a lot of money since they jacked up the price of the lane. What I think happened - I think they never had a driver for this move and when I started putting pressure of her, she panicked and posted the load for money and the first offer she got was $1450. When I talked to her on the phone before booking she said it was a super popular lane and she could do it no problem, but then when "the driver had an issue at their previous pickup location" and couldn't pick up the load, on the phone she said there is no drivers in the area and it's not a good lane. Everything that is wrong with the auto transportation broker industry - all the things they warn you about - happened to me with this company. Please don't use them, because not only will it cost you time, it will cost you a lot of money since they will jack up the lane so you can't go back to their competition for the same price.

Penny was great to work with. Got my car 1400 miles in a few short days.

Penny was very professional during the entire process and even when at the last second the driver cancelled my pick up, Penny immediately found me another driver and the quotes were significantly higher, but she got one driver to do it at a rate lower then the other drivers, it still cost me $500 more than I was quoted and agreed to pay, but I was getting quotes that were twice what I had agreed to pay and more so all in all Penny did a good job and the driver delivered it as promised without any issues. Penny was wonderful and I would recommend her and crystal car shipping

What an awesome experience. Owen N. Initially starting my order and he connected me with Piper M. I couldn’t have asked for a better team. They connected me to a friendly, competent driver, who kept me updated. Again, a professional & awesome experience.

Thank you Penny. I was in a pinch and you found me a driver who got my car transported immediately. You were very patient!

I shipped my car from Texas to Washington. Well I booked this move a month ahead and just a day before my car get shipped Driver said he can't take it as his truck is not full. I was so frustrated and disappointed. However, Penny, looked through the drivers in last minute and found me one quickly. She is very responsive and follows up continuously with me and dispatch people to get updates. I will definitely use Crystal Car Shipping and will request for Penny next time.

Casey Hill was great to work with. As long as she’s at Chrystal shipping I will always use them going forward.

Thank you to Derek at Crystal Car Shipping. He coordinated the entire process of shipping my car from NJ to FL and he made it very stress free for me. Everything went exactly as he said it would… pricing was very reasonable and the timing of everything was perfect. I would definitely recommend him to friends and family

Thanks to Derek for the coordination and support in transferring my car from Minnesota to Columbus. My experience is wonderful with Crystal car shipping and would recommend it to all.Price was less as compared to other shipping companies and my vehicle was transferred in 2 days. I received my vehicle in approx 24 hours after it was picked up. Once again thanks to Derek.

Max did an outstanding job of helping move my 1972 corvette. He was prompt with information and follow up. If needed I would use this service again.

After talking to several other companies we went with Crystal car shipping. Max went above and beyond to help. Great service and great experience. They delivered our vehicle across the country in just a few days. Give them a try, you will not regret it!