The engineer tested everything and made a useful adjustment to the door entry timing at my request. I was confident all was ok.

On time, helpful and efficient! Thank you

Your engineer done a good job

The guy was very efficient, friendly too , good job done.

The engineer, Kerry, was so friendly and helpful. Very happy with this year’s maintenance visit.

Knowledgeable and professional engineer; kept me fully informed of what he was doing and why.

Courteous and efficient service

Courteous, quick, helpful, on time for 1st call

Flawless appointment. Thank you.

Very prompt, polite and efficient Banham visit

Great Engineer named Max. Extremely conscientious providing an excellent service.

System checked thoroughly and batteries replaced.

I would like to follow up on my review from a couple weeks ago and respond to the Banham customer service representative. 1) We have not heard anything directly from Banham customer service regarding our issues. And to be clear we have raised issues directly with them since February 2024 and have never had someone from customer service contact us. This included one job that they rescheduled over five times. 2) we had Banham at the house today for annual maintenance and after having to speak with the technicians manager to get them to complete the job our alarm is currently registering multiple faults and is not useable. This is truly the worst experience I have ever had with any company.

The engineer that came was highly competent. I have a 40 years old alarm system with a Speech Dialler. He checked, tested and left everything working perfectly as new. I am very happy.

Arrived when expected and review was conducted efficiently and professionally.

Paid Annual Maintenance in March didn't get appointment until September had to chase Banham up to get a date Engineer didn't show and after waiting all afternoon noone let me know he wasn't coming found out when I called BANHAM. After much Todo got an appointment for November in morning Engineer didn't show noone contacted me when I phoned BANHAM they said the van had broken down so he would come between 2&5. Engineer turned up at 4.30 he was very professional. Banham was very reliable previously but things seem to have changed.

Very pleasant service engineer.

Technician smart polite and efficient

The engineer rang us 10 minutes before arriving which was helpful. He seemed to be very efficient and confirmed that all was working in the way he expected.

Pleasant engineer. Would have liked to hear the alarm working once the batteries had been replaced. Otherwise all good.